Emporium

Probably because they want to CLONE an existing MAC they already have on another box.

Even if you can replicate MAC. Many services also bind to 1 or both DeviceID values, and to the user agent string. So just because you can replicate MAC does not mean it'll work on the app anyhow. If you can, switch to a service with XC API (like DU mentioned). You then no longer need to wory about MAC. Just URL, user/pass and you can install on as many devices are you want. And many even offer multiple simultaneous conenction (2, 4 ,6 etc..)

So in that case, just do a factory reset on the remote, and don't re-pair it and keep it in IR mode. The IR receivers on the Buzz boxes are so good, that you will probably not even notice the fact that is is IR mode. It's not like those old cheap android boxes where you had to be no more than 6ft in front and dead on facing the box

Try unpairing the BT remote with the X5. One unpaired it should automatically revert to IR mode. And see if it works any better. If it does work, then try to re-pair it again. I'm assuming you are using the BT400 ?

i just tested it and can confirm that using latest beta, the PVR is not accessible from any menu or even using older remotes which have dedicated PVR button. I am sure @allaboutbuzz will pass the message along, to ensure it is corrected before public release.

Can you please specify what exact sw version you are referring to ?

I have a child (my daughter), who loves to sleep in a fridge. Seriously, the A/C is at 20C pretty much all day, since she sleeps during the day, she often has the red-eye shift at the hospital. And with the wife going through menopause she backs my daughter on the temperature setting. Hence I lose and just use a thick blanket

Well, that is "partially" correct. To turn ON the box it is purely IR. But power off can be BT if you are using a BT remote. I just tested it on my xrs4900 with a BT200. Place remote under really heavy blanket. Power on was no possible. Powered on with IR. Then again under blanket, once powered on, everything works fine. And power button can be used to shutdown via BT. But once powered down, BT could not turn on box, had to remove remote from under blanket and IR would work to turn on. If box is turned "off" (not sleep - I never use sleep, so I don't know) the BT chip is also powered down. But once ti is up it can also receive the shutdown command.

Have you tried turning off the HDMI-CEC option in the device preferences ? Maybe it is being inhibited by HDMI-CEC. And I am assuming there is no blue film protective sticker still over your IR receiver on the box ?

Please state which box model you are using since there are dozens of Buzz boxes using buzztv5. And please provide more details on what you beed that the box stopped working ? Does it even power up, do you see anything ? Does it boot, go through buzztv logo and the go to main screen ? Is it just when you hit LiveTV or something that it does not connect to your server ? Or something else. Your description is pretty vague.

Does the top of the box have a gold silkscreen design ? If so, it is the Anniversary edition. The original classic was all black with no color on top.

Do you have a Classic or Classic Anniversary ? This firmware is for the Anniversary edition only. V20251127 is the latest for the original Classic ( https://buzztvhelp.com/topic/14770-new-official-classic-classic-anniversary-firmware-dec-17th-2025/ )

Same answer as the thread you opened under the B5 section.

Yes you can install any VPN. Have you purchased a VPN subscription ? Many popular ones are Windscribe, Surfshark, IPVanish, NordVPN. Many sites, like TopCashback, often offer 90% to 110% cashback on purchases of NordVPN. Also, if you want to try a free one, you can always try ProtonVPN. It is free, and works well for single conenction. Free tier does not have access to all the same servers as the paid version does, but it works. I personally use Windscribe Pro myself but any of the ones above will work fine. And most services have instruction on how to install on Android boxes directly on their web site. Example for Surfshark: https://support.surfshark.com/hc/en-us/articles/360010921959-How-to-set-up-Surfshark-VPN-on-Android And this is a Buzz box support forum, and the answer is YES it can be installed. Further support on how to install you'd need to find another forum, since we do not discuss 3rd party software here.

typically just unplug the box wait 5 second and plug it back in.

You probably have HDMI CEC turned on, and therefore the TV being turned off can turn the box off also. I personally prefer to disable all CEC stuff and manually control each device separately. But I am also probably an old fart who prefers not changing his habits

Because somehow you google account was added to the beta tester group (as it clearly states on your screenshot). Don't know if it was by mistake, or because you had an issue early on and it was fixed on a beta version so they added you to the beta testing group to get the beta versions to fix your issue quickly. Google's way of doing beta stuff is not the same as when buzz would do it via direct OTA, so not sure on how those details work. If I use an account which is not registered as my beta account, I do NOT get anything about beta. If you are STILL seeing beta, message the email address of the account you are using on your box to @allaboutbuzz and I'm sure he can remove your account from the beta testers group if it was accidental. So for sure it is not BETA. But there are obviously BETA versions and Release Candidates that are released for "closed" testing before each final version is released to pubic.

On the G-Series it has been disabled. Google rules are strict and this needs to be looked at in the future. But for now, the BuzzTV 6 app on the G-Series does NOT have recording capabilities. Reference: https://buzztvhelp.com/topic/14870-g-series-specs/page/2/#findComment-41679

Well, this triggered my curiosity. I dusted off my old MiiBox 3 device which is running AndroidTV 9. And low and behold I can see buzzyv6 it also in the playstore (red logo however, which is strange, I expected the typical Green one). I decide to go ahead and install it, even thought in the description is states it will only work on G-Series boxes. Well, it installed. Figured it would not launch or give some warning, but I launched it and it launched perfectly, and I did play one of the 4K channels on the preinstalled demo server and it worked fine. I don't think this was the intention of Buzz. I am pretty sure this was ONLY supposed to get filtered and show up for G-Series boxes. So far the only downside I saw was that the logo after install, seems to be cropped (see attached images below). But it launches and seems to work fine. Obviously google is not filtering it ONLY on G-Series boxes. @allaboutbuzz should now be aware of this, so if there is any action needed to be taken, they will do it. Not sure if Google permits it (I know their T&C are pretty restrictive), but maybe Buzz would also need to add some sort of check in the app to ensure it is running on a G-Series box. Or at least on a BuzzTV branded box.

You could always put your request in here to add option for "user defined playlist refresh interval". https://buzztvhelp.com/topic/14151-buzztv6-application-wishlist-for-new-features-and-enhancements/

CC is not working as it should on the Classic AI. I tried a few channels that I know work perfectly with BuzzTV 5. It shows a few tracks available, but no matter what you choose, nothing displays. I will run a few tests and document them and send to Buzz probably tomorrow. For EPG, I don't have any issues with my 2 services that I typically use. So that may be service specific. If EPG continues not to work with your service, the details of the service should be provided to Buzz. If it is not reported, it won't get fixed

Is this for LIVETV or for VOD (Movie/TV Series) ? Opensubtitles option is for VOD (Movie/TV Series), not for LiveTV. Your experience above (with tracks being shown as available but not showing anything when selected), is the same as mine (as I mentioned in my post).

When you say you want to setup closed caption. You want to enable/display embedded CC ? LiveTV or VOD/TV Series ? If so, the option is there in the player just like in BuzzTV 5, you can just press the Green button when you are playing LiveTV or VOD/TV Series to see the Subtitle tracks available. Also available in the context menu when you press DPAD down to go the options. However I just tried it on a few LiveTV streams and movies I know have CC, but even though I see tracks showing up in "options - green button" and I select them, they do not display anything. And in some streams, even though there is only 1 sub track available the player seems to things there are 4 or 5 tracks. So seems to be interpreting something odd. Even though regardless of which I select I can't get an CC. So this needs to be fixed in the player. I have not tried the opensubtitles.com option on the Classic AI yet, but I'd assume that is very similar to what you can do with VLC when you play a movie and you don't have subs embedded, you can search opensubtitles.com and download a set of subs to use (sometimes you need to try a few different ones to get one which marching the timestamps of your video source - but it typically works on VLC).

Not sure if the reboot will do it. It may have changed however. In the past I've had a few cases in the past when I would modify an online M3U playlist a few times and it would not refresh it no matter how many reboots. Only way was to select "refresh". Not sure if it would have refreshed after a few days, but just reboot at the time was not enough.

You don't need to go to main menu to select EPG. When you are watching a channel in full screen, if you press the green button, you will get the full screen, 8 row, and 4x30minutes slots PROGRAM GUIDE (or EPG GRID), and has preview on top right. You can also get to the EPG GRID by long pressing the OK button and selecting EPG grid in the Options) In the EPG GRID you can scroll up or down through the channels you want, and it you press OK on another channel (OK is the button in center of DPAD), it will play that channel in the preview window. If that is the channel you want to watch, you can either press OK again and it will go full screen, showing you the channel info OSD on the bottom for a few second and will disappear in a few second. Other option is to press the back button once from the PROGRAM guide which will do the same (back to full screen, with info OSD on bottom which will eventually disappear). Now if you want to go back into PROGRAM GUIDE you can press the green button from full screen LiveTV and it will give you the PROGRAM GUIDE again. and you can scroll through again and browse other channels or check what it is playing. If you have scrolled through all the channels and you are pages away from the playing channel but decide to stop browsing, you can press the back button once, and it will go back to full screen liveTV. Now, if from full screen LiveTV you press the back button (or OK button), you go to what is called the CHANNEL LIST, which appears on the left. That one shows you 8 channels on the left and what each one is playing. And only the one you have selected shows the next few programs under the previews screen. If you press RIGHT while on a channel you get the program guide for that channel for up to 14 days (-7 days to +7 days) but that range will vary depending on the EPG server of the service you are using. In CHANNEL LIST mode, if you browse up and down through the channel, it DOES do as you "want". One press actually selects the channel and shows up in preview window. And Second press will go to full screen. When on this CHANNEL LIST there are some small navigation "oddness" about it. If you are in the CHANNEL LIST, and you scroll through the channels and you are a few pages away from the live channel in the preview screen, it is not obvious to go back to full screen of the channel playing without switching to channel you selection is on. If you press back, you go back into the categories and then menus, and eventually exit. Small workaround I found for now, is if you are browsing and far from the channel playing, you can always just press right to go into the EPG of the single channel, and then press back, will bring you to full screen. My suggestion would be (in my opinion): PROGRAM GUIDE (EPG GRID) works as expected so no change If in CHANNEL LIST, to go to categories, menus, etc.. it should be accomplished with the left DPAD only (right now back button does the same). From CHANNEL LIST, the "back" button should just bring you back to the Live channel being played in preview screen (right now it takes you back through categories, server/menu list, and then eventually exits) If from Channel list you scroll through and you press DPAD right on some random channel to go into single channel full EPG to see more details, pressing the back button should intuitively bring you back to the CHANNEL list where you left off to continue browsing. Right now when in single channel EPG, if you hit the back button, it goes back to full screen of live channel playing. And if you want to continue scrolling through channel you need to go back into the CHANNEL LIST. EXIT could be accomplished similar to BuzzTV 5, which is a long press of the back button (assuming there are no google restrictions on the back button long press). I know google imposes some restrictions on what buzz can or can't do. Other option is to add an exit option in the various OK long press context popups. I believe point #4 is what you are trying to describe from the start. It is the CHANNEL LIST behavior and NOT the PROGRAM GUIDE/EPG GRID which you are referring to. PS: You keep saying "beta". Are you actually running the BETA versions of the software ? When you go to playstore and search for BuzzTV, does yours actually say beta ? ie: are you running "BuzzTV 6 for G-Series" or "BuzzTV 6 for G-Series (BETA)", legit question. When you go all the way back to the main menu within the app, what version of BuzzTV 6 is it lisiting as running (it's listed at the bottom of the main menu where you see LiveTV, VOD, TV Series, EPG, etc..). It should say "VERSION 1.0.xxx UPDATED: x/yy/zzz"