Very slow

[Mark Silverstein]

My new Buzz E5-SE is very slow loading channels. After pressing PLAY on a  channel, I get a fully black

screen till about 3-4 minutes later, the channel is displayed. Any settings that might help ?

[Emporium]

XC, MAC or M3U type SUB ?

I'm assuming you have unplugged the power and re-plugged it just to make sure it was not a bad boot ?

What version of s/w is running ?  When you hit menu button, it should be on bottom of the menu.

Have you enabled any features or just default settings ?

From LiveTV Menu->settings->configure, what is the LiveTV Player list at the top (Primary?) ?  And are any of of the features like RealTime Streaming or Tunneled playback turned on ?  If so, turn them off.  If you have a Stream Format option, ensure it is set to Automatic.

If you have enabled Timeshift and/or Force USB TS (from menu->PVR->PVR Options) disable it for now.

 

[Ryu]

also, remove unnecessary categories if possible from your subscription and if you are connected via XC then check fast login option.

[Mark Silverstein]

Removed  Tunneled playback, and added fast login. Had already reduced groups.

 

MUCH improvement now !! 

Thanks for the help.

[gbox]

On 9/20/2026 at 9:26 PM, Ryu said:

also, remove unnecessary categories if possible from your subscription and if you are connected via XC then check fast login option.

My 10gb box was filled 9.5 gb and did same thing got rid of kids stuff and made big dif.. id like to delete more but cant fig it out

[Emporium]

35 minutes ago, gbox said:

My 10gb box was filled 9.5 gb and did same thing got rid of kids stuff and made big dif.. id like to delete more but cant fig it out

This thread HAS zero to do with any storage or recordings.

When it is mentioned to remove some categories, it is that some services/panels allow resellers to customize the categories that are available to users accounts.  So instead of having 100 categories, where you don't ever watch 60 of them (international, specialty, etc..), then why not remove them and therefore you box does not see them or need to sort or index them.  This can help speed up some devices.

Not all services offer this amount of granularity, but some do.  I have one service where I can literally select nearly every single category and enable or disable it at the server panel level.  I even have one user who asked to enable only 1 category (50 some channels) on his account.  So instead of getting over 13000 channels, he only sees just over 50, so loading up or refreshing channel list is super fast.