XR4500 / XRS4500 / XRS4500 MAX

Hey guys - anyone know how to turn on the back-light on the BT-300 remote? Can't find anyway to do this? This is with the XRS4500 BOX. Thanks!

Hey Guys. im new to the box but because Netflix wasn’t working I uninstalled it and now I’m in a position where I got no Netflix. Any idea how I can possibly reinstall? The App Store says the device isn’t compatible.

I just ordered the XRS 4500 and it comes with the BT-400 remote. I read somewhere that the backlight doesn't work with the 4500 as it doesn't get the android 11 update. Is this correct about the backlighting on the remote and the XRS 4500?

Up hntil Friday I could record 1 channel and watch a different channel. Is this a box issue or provider issue? Anyone else having this issue?

I’m having issues with TS and the pvr function. TS sometimes appears, and other times it’s there but I can’t go back at all. the other issue is the PVR will only record a show for 30 min, no matter how long the program is. I have multiple shows recorded, so I know it’s not an actually storage issue, but was wondering if it has to do with how I allowed the memory for TS and PVR

Over the past few days I have started having problems with my XRS4500. It has started to randomly reset when watching TV. There seems to be no reason for it to reset, it has started happening once every couple of hours etc. any ideas? Thanks

I can't figure out how to get PVR recordings from my BuzzTV and onto my Computer so that I can use them in other ways. Can this be done? Anyone with experience doing this? TIA

When I first got this box 2 weeks ago, everything was fine and I was connected via ethernet. Then all of a sudden one day the ethernet stopped working even though the cable was still connected. I switched to wifi and it was fine, then the wifi started disconnecting randomly. I would have to go to settings every-time and reconnect. Anyone know a solution?

Is there any workaround for the problem of the PVR stopping because of a buffer?

How to enable closed caption for videos (live tv and VOD)? Most of the content when viewed outside of Buzz TV app supports the closed caption, but when same video is viewed through Buzz TV 's IP TV services, it failed to show the captions.

Help. I inadvertently (or should I say stupidly) reset my XRS4000 box, and now I can't get anythinmg loaded into it. I was running BUZZ TV4, and now when I power the box up, it tries to lolad BUZZ TV5. It starts to boot up, then it says "cannot load portal: incorrect username or password" Now Im really stuck. Is there anyomne out there who can help me? Thanks

Is there a way to review my recorder settings ie. see a list of what programs I have set up to record.

Is anyone else having problems with the functionality on some apps ex. Disney+, DAZN, Hoopla, etc. They come in OK but some features don't work or the lettering is over/under sized.

We have XRS4500 and it will not record / pvr properly. We have firmware V20220106, IPTV version 5.0.795. it was last updated January 14, 2023 (yesterday). I have rebooted the modem, router and buzz box. We have 55 GB of storage available 2 problems: 1. it only records 30 minutes of a 2.5 hour program - we confirmed that it was set up to record the full 2.5 hours, but the listing this morning showed that only 30 minutes was recorded but the recording completed 'successfully'. We have tried using the 'rec' button on the remote when in the guide and we have tried scheduling a recording from the pvr tool (what a pain that is) 2. tried to acce…

Newbie here. I had to do a hard reset on my XRS4500 and now I don't have that very functional launcher that came with the box originally. I tried the others in settings, but none are as clean as this one. There is probably something in settings, but I can't find if there is.

Hi all. I am trying to get rid of "all" when I am organizing VOD catergories. What works for categiries that I don't want is to set slider to off and then hit return. When I do this for ALL, it doesn't go away.

...what causes freezing? Is it the STB? the household wifi quality? the subscription? Without knowing, I don't know where to start.

Hi all. I hope you can help me. I am going to bed after posting this as I work in the morning and am losing one hour of sleep. I'm getting a repeat error message "Google Services Framew ... keeps stopping." I am also intermittently getting a "Buzz TV5 keeps stopping" error message. I have tried putting a toothpick in the hole to reset it. Nothing. Remove the power cord, re insert it and immediately do the toothpick in the little hole. No joy. Resetting the box (hold power button on remote) no joy. It's been doing this since about mid day Saturday. I was watching the England/ France rugby game when it glitched and it's been continuo…

can anyone help me?

About 2 weeks ago my EPG guide stopped loading. I thought it was an issue with my IPTV server since they did go down for a couple days. My guide will load on a tivimate on a firestick. I gave reset my 4500 as well but that did not work either. Any suggestions?

Hi everybody Since yesterday I can no longer access my iptv subscription on the server. Last night it was working fine, I entered live tv. After when I came back to the living room, I was back on the main buzz tv screen. So I tried to enter live tv again. It sent me to “Server”. So I clicked on my iptv provider's server and got the following message: “Cannot load portal: failed to connect to ******* (port 2095) from / ****** ( port 32964) after 10000ms). I disconnected my buzz tv 4500 xrs, cleared cache, restarted. Always nothing. So I contacted my iptv provider who told me to try another server address. What I have done. I now get the message: “Cannot load portal: C…

I'm in a pickle. Whn playing around looking at the different themes, there was 4 ... Classic, MediaPlayer, MediPlayer 2 and Modern. BuzzTv defaults to Modern. I selected MediaPlayer 2, and was not impressed, sowanted to revert back. There is a settings "button", whic I assume is where you would access the settings to change it, however, I cannot get the button to do anything. I can't use the controller direction arrows to select it, I can't use the pointer to select it. Please ... how do I access the settings if the button isn't accessible? (image attached)

Ticket # 65683. xrs4500 i did everything factory reset +server+internet changed cable it cuts and go. i sent few clips and you guys asked to send it in for repairs. please advise. Thanks

so 9 months in to my xrs4500 with buzzTV 5 the other day the picture froze then went completely DEAD...remote won't turn unit off as it's stuck in the "on" mode with a Black screen.... tried unplugging and re-connecting power several times...no bueno, unplugged all wiring hooked up,let it sit overnight re-attached HDMI,LAN and Power...still no bueno, replaced HDMI cable with TWO different cables that i KNOW work....still no bueno... last thing i tried was a "hard" reset to see if it would put into boot mode...still...no bueno.... is there ANYTHING else i can try to get it to work before i submit an RMA to buzzTV and send it back???....

Can anyone direct on a How to Guide, on how to Backup your content in a XRS 4900 like your Favorites. I would love to find just a Backup or Restore feature were you can backup all you iptv credentials other Guide programs have it implemented in there interface Buzz5 should be able too.