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why does it cut and go

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Ticket # 65683. xrs4500 i did everything factory reset +server+internet changed cable it cuts and go. i sent few clips and you guys asked to send it in for repairs. please advise. Thanks

IF they asked you to sent it in for repairs, did you ?

Have you tried with another service, to ensure it is not your service ?  I assume you tested using an ethernet cable (and not WiFi only) ?  Have you tried using a VPN to ensure it is not your ISP that is throttling IPTV ?

 

1 hour ago, parveshgogna said:

Ticket # 65683. xrs4500 i did everything factory reset +server+internet changed cable it cuts and go. i sent few clips and you guys asked to send it in for repairs. please advise. Thanks

send it in as advised

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