XR4500 / XRS4500 / XRS4500 MAX

Hello, Using BUZZ box XRS4500 since few years. I notice that SUBTITLES option always has the RADIO BUTTON on DISABLED. I checked with supplier and he can see it on other players he uses. What can I do to get subtitles to work? Thanks for the help

I am using a xrs4500 box and when I set my video on demand to use external player (mx player) the movie is not marked as played after I watch it. This is a problem for TV series as I need to remember which episodes I have already seen. Any idea why this doesn't work.

I am using a xrs4500 box and the screen saver kicks in when I'm on the home screen but never activates when I'm watching live TV or vod. I often need to pause live TV or a movie, sometimes for a long time while I handle a phone call but the screen stays active while paused. Any thoughts on this?

Hi all. I am having a problem that I cannot seem to resolve. I moved recently, just 2 doors down, same apartment complex. Literally, the neighbor on one side is still my neighbor- i'm just on the other side of them now. I forgot to change my address with ATT but I just brought my router with me and plugged it in and everything seemed ok. Then it stopped working. I called, had to stop service at my old place and set up and completely new account. Did so. They sent me a new router, connected, everything worked. Except it has their weird alphabet soup name for my network and equally clumsy password. I changed the network name and password and now I am c…

so i did a backup earlier today using a Patriot 32 GB USB drive...formatted it on the box, and proceeded with the backup.once it was completed did a HARD Reset of my box. everything booted back up normally and did the normal set-up when you first get a new box. the issue is when i go to RESTORE from the USB drive....my box doesn't recognize the USB drive...no matter what USB port i plug into..any reason why it 's not reading the USB drive?....

How do I get live tv icon to open tivimate instead of buzz tv 4 Thanks everone

I have tested 2 Brand new Buzztv4500 XRS boxes running on the same server.... Same settings etc.... Box #1: most channels work, Some Portuguese channels the picture works but no sound. Box #2: Box works perfectly, Channels and sound on the same Portuguese channels work with no issue.... Anyone else have problems with no sound on some channels on the Buzztv4500 XRS boxes??

Hi, I just got my Buzz tv xrs4500 and I like but the only problem is that a Tried to clear the cache in many ways but it feature doesn't work. anyone encountered this problem? Thanks.

Today, there is a way for us to schedule a recoding for a given time. How to make this a recurring task where we can choose days and time? Can someone help?

How long should it take to bacup the XR 4500. I had to finally cut the power to it after 30 min. Rebooted and looked at the backup file which is 1.9gb. does this sound correct Also what all backsup?

Hello I'm having issues with the Buzz TV 4 app that's integrated into The BuzzTv XRS 4500 Android Box in which everytime I connect to one of my IPTV services about 10 minutes later I get disconnected along with receiving a error message that stats that the app is unable to communicate with the server. However everytime this happens all of my connections gets disabled as well meaning that i'm unable to use any other app like Tivimate unless I wait 7 minutes. Also I'm using the streaming line option along with using http://app.streamztv.watch:8080

a While back I removed the All category in the VOD. My wife was asking how to stop seeing the indian and pakistani movies, so we tried everything like hiding the indian categories but it would still show, so i found out the all category was showing the indian movies. fast forward to today, i accidentally clicked show all when organizing the vod menu and iwhen i tried to undo it but now it wont let me remove the "all" category

any help here would be great. i have two xrs4500 boxes, and today it got an update firmware v20220914, now i get errors with MEDIA FORMAT NOT SUPPORTED. so when i click on BuzzTV5 loads properly shows menu and guide but give this error. must be a media player issue with this update. Doesn't allow me to watch live tv anymore, but my other box is firmware v20220106 and i can watch live tv. what has happened and how can i get to watch live tv again on that box. anyone with knowledge and understanding would be great, and what to do here, who do i contact ? thanks in advance. pzil.

Firstly, I am a noob with these boxes ... I am running an XRS4500 with FW: V20220919 and IPTV version: 5.0.906. After watching for a few hours I get glitching or freezing ... by the 3rd period of a hockey game it is almost unwatchable. I have tried other channels but it is the same. After a restart of the modem, and the BuzzTV box itself it is good again for another few hours again. Has anyone else experienced this? Suggestions? Thanks in advance.

Since the new update, 5.0.893 one of my servers refuses to load. I keep getting message above. Checked with provider, and the person taking care of my account has no issue. I've rebooted even done a factory reset. Just won't load. Any suggestions?

On its own it goes to small screen just like when from full screen you press the ok button. Xrs4500 It happens very often some times every afew minutes..helpmplease I don't see a setting to fix this..gone thru menus ..thanks

When I powered on yesterday my STB when through an update. Now my PVR doesn't work. Anyone else have the same problem?

A friend recently bought a 4500 from the Global website. It came with a BT-300 remote and she asked me how to get the backlight to work. Once she connected it via bluetooth, she now has to remove the batteries everytime she wants to turn it on. Once on, it works perfectly. Not sure what the issue could be? Is there a button she may have hit or do I need to tell her to contact buzz support? Been about 6 weeks since she bought it. Thanks

Hi , I have xrs4500 max and it's remote has suddenly stopped working. I have tried every possible thing to fix it. New batteries , unplugged the box etc. I can see the red led when I press a key but nothing happens tried all buttons same issue. Both remotes that came with the device are not working. I had a remote from an old xpl3000 box and that too is not working? Is there any way to fix this problem? I spent the whole day trying to figure with buzz support. I'm not getting an answer . Been told to factory reset but if the remote doesn't work how can I put the box in recovery mode to reset. Or is there any other way to reset the box without a remote. Not even sure reset…

I just reinstalled my XRS4500 on another TV and was trying to download my downloader app onto the device. I use to have it on here but after and update it quit working sometime ago. Now it says that it will not work for this device. Does anybody know why? It downloads on my X5 just fine and all my other devices.. There are other versions of downloader available but I am needing the Downloader aftvnews version.

Hi. I have used my xrs4500 boxes for over a year. When I press the guide button. The guide pops up and lists the channels. But the fields that populates what is playing on each channel at each time slot loads slowly. The information would load each channel at a time, it would take about 1 second to load the information on each channel. So when this happens I press the guide and watch and wait as the information for each channel loaded. If I scroll down or up, the new channels that appear display information loading. And the information for each channel would take 1 second to load and they load 1 at time. As you can seen it takes a long time just to scroll through a s…

Hello Experts, I was trying to find Fast & Furious. (Notice the & sign that was used in part3 of this movie title). In my VOD search I only see letters, numbers, '.' and '-'. How can I find the other characters? Thanks Hh

Hello Experts, I was trying to find Fast & Furious. (Notice the & sign that was used in part3 of this movie title). In my VOD search I only see letters, numbers, '.' and '-'. How can I find the other characters? Thanks Hh

Using real debrid and all of the sudden I cannot authorize my codes to connect. It just gets stuck in "please wait" with a round arrow. This arrow is now in all of my apps. It's never shown up before and I've had this box for a couple of years. Not looking to reset my entire box as I am afraid that I will lose all of my real debrid connections with my apps

If you go to PVR Options, there's one called "Force USB TS on/off". Does anyone know what this does?