nbs.

You did misunderstand Buzz 5 has always been functional Where the misunderstanding might have come from is there was talk of buzz 6 becoming available after it was released but buzz 5 has always worked

That's the bt350 https://buzztv.com/remote-control-comparison/

Plus we would have to go look at his other post to know what device he is talking about..lol

How are you connected between tv and buzz? What are you running to the buzz?

No there isn't This shows it should be an issue which buzz should be able to fix Please report the issue to buzz providing all your detailed info.

It would have helped a lot to post that info at the beginning

If you do backup your favourites and server info First what buzz software are you running The latest was very recently sent out. Did you message buzz with all your info info?

Home page .settings ,apps.buzztv 6

Cleared cache in the buzz 6 sw?

Yes........

Did your box software update just before this happened

Nothing has changed on the buzz 6 so its likely another issue Buzz 5 is installed on the p6 already so all you need to do is enter your credentials in the buzz 5 app What message are you getting when you try to connect?

I have not heard of this issue in the testing group or experienced it myself at all What is your battery strength?

I already told you buzz is aware of the issue

Try this Menu, settings ,configuration video player Turn online subtitles off