Emporium

Reviving a 3yr old thread that is 100% irrelevant to your box or issue, bravo. Use the correct forum to post your issue, this thread is for sure NOT it.

Also, post what firmware version is installed on your box.

Your issue is probably related to your service provider, did you try to contact them ? You are not even in the right forum. This is for BuzzTV 6 (on Powerstation and Classic AI), which you do NOT have on your HD5. Next time please post in the correct thread/forum. And do NOT Post IP/URL or Server info. The HD5 runs BuzzTV 5

And according to Samsung, this drive requires a minimum of 5V/0.5A (which is not an issue typically), however it can require up to 1.5A during heavy data transfers (which may be more than some boxes are designed for). When the power supply of the box is a 5V, 2A - you can't expect it to provide 1.5A to an external device. External devices are expected to be extremely low power, or data only (self powered).

Wow.. That is odd. Did you try switching back to the original home screen to see if it works ? Maybe something was latched.

DID you Unplug the power for a few secs and re-plug it back in to force a clean boot ?

Need to clarify what type of external storage are you referring to. USB stick, or a USB hard drive (which potentially may need more power than USB port can provide) ? Have you tried a different usb storage devices ? I just check my G-Series and had no issue with 2 different brand USB stick, one 16GB and the other 64GB. Went into file manager plus , then inserted it and it showed up in the list, navigate to the drive and hit OK and had no issues accessing the files. If you go to "Quick settings (top right gear icon)"->All Settings (top right gear icon again) -> System -> Storage Other than the internal storage, do you see any other storage below it (removeable storage) ? If you gave enabled "developer options", try disabling them as a test. I know there are some that can cause the box to act funny. Quick settings (top right gear icon)"->All Settings (top right gear icon again) -> System -> Developer options and disable the first option to disable them all. Then reboot the box. I assume you have tried unplugging the power (usb-c) connection to the box, and then plugging it back in to ensure a clean fresh boot (fixes 90% of the issues) ?

You didn't mention it, but you DID do a hard power off and restart ? ie: unplug the power for a few secs and re-plug it back in ?

Most services offer dedicated NFL or other sports categories. You can always just use the EPG to browse through the and see what games are playing each day (assuming your service has a decent Program Guide). Looking for 3rd party apps, is not a BuzzTV s/w or h/w related issue, so please use a different site/forum for those kind of requests. Most apps designed for Android TV should work on the Classic Anniversary edition box.

Ideally on your box, go to settings from main screen then BuzzTV Utilities, Power Options, Power Off Mode - and set it to "Shutdown". This will ensure the device actually shuts down and not standby. Sure it take an extra 30 seconds to come on (compared to a suspend), but at least you know that each time the box has booted clean, without any left overs from some possibly previously misbehaving apps.

Do you have HDMI CEC turned on ? If so, try turning it off. Do you have a "force max volume" setting turned on ? If so, turn it off. Have you tried unpairing the remote and see if you use it in IR only if it works any better ?

I know it may sound trivial, but have you tried unplugging the power to the box for a few second and then plugging it back in ?

Do you have HDMI CEC turned on ? If so, try turning it off. Have you tried unpairing the remote and see if you use it in IR only if it works any better ?

Because it is a redesign of the way things are done right now on ALL buzz boxes (not just the G Series). Not impossible, it is just software after all. But not something which will suddenly appear in the next release. And the G Series would probably be even harder since it needs to go through google approval since it is released though the play store (unlike other apps which are no longer on play store - ever wonder why ? ). And your comparison of shield and Onn box is pretty much the same since it would be the same 3rd party software (which is no longer on play store) you'd be referring to. Z11 has it's own issues with MOL3, so I won't go there since this is not the forum for it 🙂 As allaboutbuzz said, it is something they can look into in a future release. Don't get me wrong, I'd LOVE to see it also, but I know it is not a simple change. Look who requested this feature nearly 2 years ago: 🙂 https://buzztvhelp.com/topic/14151-buzztv6-application-wishlist-for-new-features-and-enhancements/?do=findComment&comment=37232 There is no PERFECT software. Everything has it' pros, cons and compromises.

Recording to an SMB location would definitely be a nice option. However it will come with it's own set of issues that as a developer you'd need to take into consideration. For one, you need to keep in mind that and SMB location may be used by more than one device at a time to record or even playback. So now, you would need to move the metadata for each recording to the same directory as the recording to ensure someone playing something recorded by another box, can also see the metadata (program name, description, etc..). So this is a change from the current method. There are a few different scenarios which need to be considered. Having said that, I would love to be able to use a share on one of my NAS servers as a recording destination, and then being able to playback from any of my other devices on my home network. Not a huge deal breaker for me, since I often forego recording something and just wait for the next day and catch it on the TV Series section of my service, or I just use "catchup" option after it has aired.

When you said you have already tried resets on the boxes, you meant HARD resets ? By typing 1986 into you the remote from the home screen ? This is odd. Maybe reach out to their Customer service email cs@buzztv.com

Do you by any change have any usb key or drive attached to it ? If so, remove it for the update, just in case.

I usually just leave it on overnight when I'm done.

Did you leave the box on, and leave it alone for a while ? The L1 does not update like other boxes. You need to leave it on and it will eventually take it's update.

If using XC, you should have been given a URL, username and password (and those are the fields available on all buzz boxes). If you were just given an M3U playlist URL, typically your username and password are embedded in the URL they gave you, which is why you do NOT have a username/password field separate when creating an M3U playlist.

Try unpairing the remote, and re-pairing it again.

Keep in mind that you can create multiple favorites lists. So you can have one for each person in the home, one list for Sports, one for Movie channels, one for your International channels, or whatever your heart desires 🙂 And channels can appear in multiple channel lists if you wish.

I am not a fan of "suspend" on any box (except when there is no choice like google certified boxes). But as Ryu suggests enable the "fast login" option. Can either do it in the server screen for your server, OR you can go into menu->settings->configuration and you should have an option in there called "login tyoe". This will force the box to use the already pre-loaded channel list and not re-load it all the time, so it should be very quick to load. However keep in mind, this does come with one downside. If your service provider adds/removes channel, categories or movies things around, or changes stream links, you will not be up to date. So once in a while if you have an issue, go into Menu, and select "refresh" option to reload all the channel list. At least this way, you can choose the refresh interval. Example, some services will add dedicated categories for stuff like playoffs, FIFA, Olympics, etc.. You would need to do a manual refresh to see those categories if using the "fast login" option.

That is the username/password. Not sure, but I think the .ovpn files are in the other "locations" tab. You might have one per location. I don't have surfshark, so can't really confirm. Typically it is a .ovpn file that you end u downloading. For Windscribe, I know I have a different file for each location I want to use.

You are NOT downloading surfshark APP. You can't install the surfshark app on the L1. You need to log into your surfshark account and download and OpenVPN config file for the server you want to connect to and you import that. Here os a good starting poiint. Except, instead of importing to OpenVPN app of some other platform, you are importing it to the L1. https://support.surfshark.com/hc/en-us/articles/18230943234322-Where-to-find-servers-for-a-manual-connection