August 17Aug 17 I’ve been stuck on the June 18th firmware. I tried hard resets, factory resets, etc but it doesn’t update. Just tried to newest update which downloads and then says to reboot which I do but after it reboots it’s still on the June 18th firmware. Also will not update the app.
August 17Aug 17 Quote *UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON** Did you leave the box on, and leave it alone for a while ? The L1 does not update like other boxes. You need to leave it on and it will eventually take it's update.
August 18Aug 18 Author I left the L1 on for the last 22 hours and I’m still unable to update from version 20260612152000. I get the message that a new firmware version 20260813 is available. I click confirm, says it’s loading update list, completes that and gives the option to reboot to install. After I click reboot to install it reboots but still shows the old firmware. I even clicked remind me later but it never updated
August 18Aug 18 Do you by any change have any usb key or drive attached to it ? If so, remove it for the update, just in case.
August 18Aug 18 Author It’s just really strange. I have other L1’s that I’ve update without any issues, it’s just this particular one that won’t update
August 18Aug 18 When you said you have already tried resets on the boxes, you meant HARD resets ? By typing 1986 into you the remote from the home screen ? This is odd. Maybe reach out to their Customer service email cs@buzztv.com
August 19Aug 19 Author Yes I tried both hard reset (1986) and factory reset within the app. I’ll reach out to customer service like you suggested
August 25Aug 25 On 8/17/2026 at 5:26 PM, Rudy Dominguez said: I’ve been stuck on the June 18th firmware. I tried hard resets, factory resets, etc but it doesn’t update. Just tried to newest update which downloads and then says to reboot which I do but after it reboots it’s still on the June 18th firmware. Also will not update the app. This was fixed today actually Was a file error from the OTA server. That wasn't cache properly on some boxes So it should update now.
August 27Aug 27 Author Wish this would’ve come a few days sooner. Already shipped my unit in for RMA Edited August 27Aug 27 by Rudy Dominguez
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