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X5 AI / AX-C

Subforums

    • 0 posts
  1. Started by Jrf,

    Buzztv is not recognizing my url for IPTV after update. IPTV is working on other devices. Is there a way to go to previous version?

  2. Started by Rodg,

    I have a Buzztv X5 that has been in storage for a year. When I boot up the box, it opens to the buzztv hexagon and goes no farther. It just sits on that logo. I did a factory reset, which went well. Reinstalled the operating system and did the update for Sept 2024 and when it finished, it asked to Reboot the box. Did reboot, and it went to the same hexagon logo and will not go farther. How do I get past this logo?

      • Like
    • 2 replies
    • 883 views
  3. Started by Drkstr,

    How do I back up kodi files from Buzz TV 5 box to jump drive also can entire box be backed up in case of crash?

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    • 5 replies
    • 1.6k views
  4. Hello, For our subscription, certain channels let you "go back" and watch content aired previously (an hour ago, a day ago, etc). Is it possible to somehow record previously aired content using the PVR? Thanks in advance!

    • 3 replies
    • 1.3k views
  5. Started by LINDA B,

    I've downloaded 2 movies using Bee tv and I can't find where they are located on the buzz box. I've used XPlore, ADM and ES Files, File Browser and I can't find on the box where they are located. Does the Buzz Tv box store them somewhere by default. I read here also that someone is using Teamviewer to download or upload and it's working for him. I could also do that and download them on my pc after any ideas anyone where are my movies located

      • Like
    • 6 replies
    • 4.4k views
  6. Started by Bel Ma,

    J'ai un buzz-tv X5-128 et depuis qu'il ya eu le lundi 25 aout 2025 une très bonne orage avec éclair que j'ai perdu le courant environ 1 hrs, quand tout est revenu stable, j'ai demarrer mon X5 et je n'ai plus accès à internet, pourtant avec mon ordi pas de problème je suis filaire sur mes appareils aussi le X5 (pas de wifi) après plusieurs tentatives (reinisialiser) et tester mon remplissage (pas de problème de se cote)je l ai repartie mais sur wifi et la j ai une connexion mais faible et vraiment pas rapide (je suis sur la fibre 500) je ne comprent pas et je me dit que ya du avoir une surgage à cause des éclairs , ca veut tu dire que je ne peux faire quelque chose.

  7. I changed my TV and Internet provider to Roger's Xfinity. The problem is with there on the road application. While I was with Bell the on the road application was working fine. What I call on the road is when I bring my Buzztv X5 in my RV went go camping. Now with Roger's I get a message saying that the Buzztv X5 is not Compatible with there Xfinity application. Is there other way to do this. Thank you all and have a great day

  8. Started by Comtech,

    i have an X5 that won't update...just hangs on boot screen...i factory reset it and it works till it updates itself and hangs on bootup...i hear there files to fix this problem but i can't find them? any help appeciated thx

      • Like
    • 6 replies
    • 2.2k views
  9. Started by stdly,

    I have been using a BuzzTV XR4500 and love it, I grabbed a BuzzTV X5 128 AX-C for more internal space. The box is nice, it's fast and has BUZZTV 5 that has always worked great for me, adding Kodi with all my locale libraries was a breeze and went much faster than the on old box and I still have has loads of space for all the artwork or anything I want. But The BT-400 remote is too small (my 9 year old granddaughter likes it lol) it has no mute or stop button and I can only control the TV volume. I don't think I have used the volume on my TV more than a couple times since I bought it. Thankfully I have a Harmony Companion I am using to control the box and I switched the …

  10. Tried to open Google Play Store app after many months of no using it. When attempting to run the app, I just get a black screen and only pressing home button will recover. I tried cleaning cache and data and fore stopped, restarted the X5. No change. Non of the search results on this topic produced any approached that fixed the problem. Downloaded the Play Store bundle for Android 10+ and attempted to install Apk Installer which is evidently required to install their downloads. I tried installing the APK Installer and thought it looked successful. I didn't show as an installed app on the X5. Clicking the Play Store downloaded file just brings up a pop-up to select…

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      • Thanks
    • 16 replies
    • 4.1k views
  11. Started by ontap,

    Apologies for asking such a basic question , but how do I remove the App Store icon please , if it is removable of course ?

    • 2 replies
    • 1.3k views
  12. Started by jellytotz,

    I have a new issue on a different box. I have another parent who's X5 box suddenly can't connect to WIFI. It's been working fine for over a year, and stopped working a few days ago. When we enter the password for the WIFI on the X5, we get the error "couldn't find [network name]" (the password is fine, we double-checked it on another device). We also tried connecting the X5 to a hotspot from a phone, and that wouldn't work either. Note that ethernet cable is not plugged into the X5. In the updates section the X5 says it checked for updates 4 days ago (so it should be up-to-date?). We tested directly connecting the X5 to ethernet and that works, but we still need the X5 to…

      • Haha
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    • 11 replies
    • 4.2k views
  13. Started by CCoaster,

    Just wondering if anyone has enabled wireless debugging on this device? Got in to developer options, but don't see the toggle for it

      • Haha
    • 2 replies
    • 1.9k views
  14. Started by bigbro,

    When I change the TV input ,from my BuzzTV X5 to something else like satellite or OTA antenna, then go back to the X5 input , the channel always changes from where I left it. Usually jumps 1-3 channels. Is this a software or hardware problem. It does it on all servers.

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    • 8 replies
    • 3.2k views
  15. Started by jbana48,

    Can Buzz ever fix this problem, maybe by adding supported codecs. Problem is mainly with recorded playback. This problem has been going on for years. I've had every box made since the BuzzTV XR4000, 3 different ISP's, VPN or No VPN & all had this problem. Just bought 2 new BuzzTv X5 SS, same problem on playback, Media format is not supported

      • Like
    • 4 replies
    • 1.9k views
  16. Started by Rover1,

    Will loading more than one server on an X5 128 AX affect the boxes performance? Would the number of servers cause freezing or dropped connections?

  17. Started by Rover1,

    I am hoping that this question is not against the rules here. I have a Buzz X5 128AX connected to a 500mbps fibre connection to my router with a 230mbps wifi reading in the room with buzz. I am using a server that I have freezing and disconnect issues with. My connection is a MAC server. They tried having me download IBO Pro player however Google Play Protect blocked the installation saying that it was unsafe. In trying to get the operator to refresh my line I am being told that they have never heard of Buzz streaming boxes and that my Buzz X5 AX128 Is just not powerful enough to handle the strength of their server. In addition they have indicated tha…

  18. Started by Rover1,

    I have looked through all of the settings on my X5 to find out how to restrict the programs that my family can access by content ratings. Is there a way to do this in the Buzz software? If so where is the switch/toggle located.

      • Like
    • 3 replies
    • 1.7k views
  19. Started by Jedab,

    Hello all. i had gotten the ax box in July. When bootup completes I get the message diag mode boot completed detected twice. i cannot watch tv unless the second message displays. And at least every hour and a half to two hours the box displays on my tv screen lost internet connection check your internet. none of this happened with my original box buzz 5. the new box is ai/ax 128 with usb c. most of the time when the box displays lost internet it actually didn’t sometimes when it really lost the internet connection I can go to settings/server and reconnect. Other times I can refresh. Other times I have to shut it off and then restart the box. …

      • Like
    • 4 replies
    • 2.1k views
  20. The past few weeks I have had issues with my X5 with Firm V20230815 IPTV ver 5.0.893 with BuzzTV5 getting LIVE TV Error of Media File not Supported. Tried changing Primary to Backup player with no change. Verified MAC and tried a reset no change. Tried changing servers p1, p2 and p5 servers same issue. Another account still getting the same error which has me guessing something missing with the box. Last thing I tried was a factory reset of the box with no luck. Running out of ideas to get a solid Live TV channels. VOD works fine. Any ideas appreciated for me to try in the morning Thanx

      • Like
    • 14 replies
    • 4.1k views
  21. Started by Slimcracker08,

    Good evening, I am currently getting an error of “media file not recognized” on Live Tv. I have tried primary and backup player with no change. Using Mac server settings with connection good. Ppv and cnn work fine. Here are my x5 software: Your system is up to date You are running latest fimware on your X5 128Al. Current Firmware Version: V20230815 Current IPTV Version: 5.0.884 Last Time Checked for Updates: Sat, 24 Aug 2024 18:09 No updates available. Just factory reset no change. Reset service and changed portal with same results. What am I missing? any help appreciated thanks slim

      • Like
    • 3 replies
    • 2.1k views
  22. Yesterday my Buzztv X5 128ai was working OK but to day I can't login to the server. updated 17th August 2024. Working on MAC server Message checking portal?? Message Cannot load portal:Not supported Try again My supplier saying everything at there end is running OK. Can you tell me where's the problem. I did a factory reset re-install all information of my supplier updated Buzztv disconnect power of box,modem,router for an hour still same problem.

  23. Started by Nolan Thiessen,

    I attempted to install Netflix from the Google play store and it failed a few times saying my device is not compatible. Not it won't show up yo install from the play store. I also tried to install from the aptoide TV app with the same issue. Netflix version 11.0.1 build 19770. Does the samething on previous builds. The error code is, "this version of Netflix app is not compatible with your device (-13)" I think I'm going to return this.

      • Haha
      • Like
    • 12 replies
    • 3.8k views
  24. Started by Paul sanchez,

    Hi I have the the x5 special. Wanted to know if it will get the new buzz 6 app ?

    • 1 reply
    • 1.2k views
  25. Started by Scott,

    Catch up is not working. Doesn’t do anything. Previously, I’ve had it say file not supported or streaming not available. Currently when I try to click on a program to watch that isn’t live it just pauses the live stream and nothing happens. I’ve tried multiple channels

      • Like
    • 17 replies
    • 3.8k views

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