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Live TV - Error Media File not supported

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The past few weeks I have had issues with my X5 with Firm V20230815 IPTV ver 5.0.893 with BuzzTV5 getting LIVE TV Error of Media File not Supported. Tried changing Primary to Backup player with no change. Verified MAC and tried a reset no change. Tried changing servers p1, p2 and p5 servers same issue. Another account still getting the same error which has me guessing something missing with the box. Last thing I tried was a factory reset of the box with no luck. Running out of ideas to get a solid Live TV channels. VOD works fine.

Any ideas appreciated for me to try in the morning

 

Thanx

I have seen this before, it had been a firewall on a modem. Set to low or reset the modem, hold down the reset button for 15 seconds.

What is your media stream format set to.   You should now have 3 options... Automatic, HLS/M3U and TS.   Try swapping through them, and see if it makes a difference.

FYI: The setting is in the same menu as the player settings, just a little further down.

Edited by Emporium

12 hours ago, Slimcracker08 said:

Yes, Says Latest update installed.

 

you would not get that message

2 hours ago, Emporium said:

What is your media stream format set to.   You should now have 3 options... Automatic, HLS/M3U and TS.   Try swapping through them, and see if it makes a difference.

FYI: The setting is in the same menu as the player settings, just a little further down.

they said they were using mac

23 minutes ago, nbs. said:

Op might want to consider changing to xc api

Assuming the server offers it.

 

19 minutes ago, Emporium said:

Assuming the server offers it.

 

It does

and here I thought everyone would know what service it is...lol

how many services have that many portals?(7)

15 minutes ago, dishuser said:

and here I thought everyone would know what service it is...lol

how many services have that many portals?(7)

It didn't even dawn on me that p1, p2 and p5 were all portals of the same server.  Now it makes sense.  Since we don't post the actual servers here, I assumed that p1, p2 and p5 were each a portal to all different servers (ie: just variable placeholders)...   Guess it's time for another coffee 🙂  

 

 

  • 10 months later...
  • Author

Alright switch from Mac to xc api and turned off automatic to Ts playing. Up and going.

thank you for the quick help 😀

1 hour ago, Slimcracker08 said:

Alright switch from Mac to xc api and turned off automatic to Ts playing. Up and going.

thank you for the quick help 😀

good stuff 🙂

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