X5 AI / AX-C Latest Topicshttps://buzztvhelp.com/forum/95-x5-ai-ax-c/X5 AI / AX-C Latest Topicsen" VOD automatically marking movies and series as watched "https://buzztvhelp.com/topic/14939-vod-automatically-marking-movies-and-series-as-watched/ How do make my VOD automatically mark movies and series as watched my box used to do this not sure why it stopped any help would be appreciated 

]]>14939Thu, 07 May 2026 23:43:01 +00002nd Accounthttps://buzztvhelp.com/topic/14923-2nd-account/ A couple of days ago I was going through the apps on my X5, looking to see which ones I might want to delete.  I opened Virus Total Mobile, an app I don't remember ever using and don't even remember installing.  I closed it fairly quickly and moved on.  I just noticed that in settings it said there were 2 accounts - mine and Virus Total Mobile.  Is this an app that should be deleted?  Any other security measures I should take?  It's in the Google Play Store.

When I attempted to post this, the spam protection error message box popped up and said my registration has been denied, to contact admin at cs@buzztv.com.  Forbidden!  You sent forms too often.  Wait a few minutes.  It's been months since I submitted a question.  When I attempted to email, the email address was flagged and I was instructed to correct it.

]]>14923Wed, 22 Apr 2026 01:35:46 +0000How to set-up BuzzTV X5 for download VODhttps://buzztvhelp.com/topic/13704-how-to-set-up-buzztv-x5-for-download-vod/ How to set-up BuzzTV X5 to record VOD always get Download failed 

]]>13704Sat, 08 Jul 2023 23:09:29 +0000**NEW** Official X5 Firmware - Dec 3rd, 2025https://buzztvhelp.com/topic/14739-new-official-x5-firmware-dec-3rd-2025/ New Update sent to All X5 Boxes on Android 11
Dec 3rd, 2026

Firmware V20251127

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK

Firmware Changes:

- Updated Youtube
- Fixed Format Hard Drives Bugs

Please Leave Feedback Below

 

Thanks

]]>14739Wed, 26 Nov 2025 17:14:24 +0000Not connecting to serverhttps://buzztvhelp.com/topic/14875-not-connecting-to-server/ Yesterday and again today my BuzzX5 stopped connecting to the servers. Anyone know if we are being targeted ?

]]>14875Sun, 22 Mar 2026 16:06:56 +0000X5 will not sign into new Google accounthttps://buzztvhelp.com/topic/14823-x5-will-not-sign-into-new-google-account/ I have a new Google account and attempted to change it over in my X5.  First tried to Add Account in Android settings.  When I selected Google as the type of account, it started working and reverted back to the add account screen.  Decided to first delete the old Google account and try again -- same result.  Turned off Nord VPN in case it was interfering -- same result.  Restarted X5 with no change in behavior.   Next I opened Google Playstore after cleaning the app data and cache.  Sign-in window opened.  Put in new login info, clicked sign-in box and again it looked like it was trying to connect and reverted back to the initial sign-in window with no error message or notification.  EVERTTHING else is working perfectly.  At a loss for what to do next short of reset ??

]]>14823Tue, 20 Jan 2026 14:22:19 +0000Stuck on Buzztv X5 reboot screenhttps://buzztvhelp.com/topic/14801-stuck-on-buzztv-x5-reboot-screen/ Even after multiple hard reset and changed power cord

]]>14801Mon, 12 Jan 2026 15:07:20 +0000change Regionhttps://buzztvhelp.com/topic/14763-change-region/ I would like to download Australian TV Apps how can I do this. I specifically purchased the BuzzTV X5 to do this.

Can someone please help with a solution?  

]]>14763Wed, 10 Dec 2025 02:34:34 +0000My buzztv can't reboothttps://buzztvhelp.com/topic/14750-my-buzztv-cant-reboot/ My buzztv was unable to reboot after updating 

]]>14750Thu, 04 Dec 2025 21:42:03 +0000How to get the epg to display from network VBOX Live TV serverhttps://buzztvhelp.com/topic/14727-how-to-get-the-epg-to-display-from-network-vbox-live-tv-server/ Hi, I have the BUZZ TV X5 128 AX-C and I have successfully configured the M3U8 stream from my VBOX Live TV server and can watch all the TV programs, which is great. The problem is that the epg does not display and I get the error "could not load XML epg"  All settings are coming from the VBOX server and copied from there straight into the M3U server settings in BUZZTV.  VBOX provided IPTV settings but the EPG is just not working with BUZZTV 5

Is there anything else i have to do to get the epg to display correctly?

I am a novice with IPTV settings so any help is welcome and apologies if this topic has been raised before

Thanks

Graham

 

 

image.thumb.png.1f0904e2455061dae9edbce223686562.png

]]>14727Mon, 10 Nov 2025 12:24:53 +0000IPTV stopped workinghttps://buzztvhelp.com/topic/14699-iptv-stopped-working/ Buzztv is not recognizing my url for IPTV after update. IPTV is working on other devices. Is there a way to go to previous version?

]]>14699Wed, 08 Oct 2025 01:48:28 +0000Mrhttps://buzztvhelp.com/topic/14703-mr/ I have a Buzztv X5 that has been in storage for a year.  When I boot up the box, it opens to the buzztv hexagon and goes no farther.   It just sits on that logo.  I did a factory reset, which went well.  Reinstalled the operating system and did the update for Sept 2024 and when it finished, it asked to Reboot the box.  Did reboot, and it went to the same hexagon logo and will not go farther.

 

How do I get past this logo?

]]>14703Sat, 11 Oct 2025 21:16:45 +0000Transfer of fileshttps://buzztvhelp.com/topic/14697-transfer-of-files/ How do I back up kodi files from Buzz TV 5 box to jump drive also can entire box be backed up in case of crash?

]]>14697Wed, 01 Oct 2025 23:23:23 +0000Is it possible to record a previously-broadcast show?https://buzztvhelp.com/topic/14689-is-it-possible-to-record-a-previously-broadcast-show/ Hello,

For our subscription, certain channels let you "go back" and watch content aired previously (an hour ago, a day ago, etc). Is it possible to somehow record previously aired content using the PVR?

Thanks in advance!

]]>14689Tue, 23 Sep 2025 03:35:50 +0000Downloaded movieshttps://buzztvhelp.com/topic/6753-downloaded-movies/ I've downloaded 2 movies using Bee tv and I can't find where they are located on the buzz box.

I've used XPlore, ADM and ES Files, File Browser and I can't find on the box where they are located.

Does the Buzz Tv box store them somewhere by default.

I read here also that someone is using Teamviewer to download or upload and it's working for him.

I could also do that and download them on my pc after any ideas anyone where are my movies located

]]>6753Mon, 26 Dec 2022 17:21:53 +0000Probleme avec mon X5https://buzztvhelp.com/topic/14667-probleme-avec-mon-x5/ J'ai un buzz-tv X5-128 et depuis qu'il ya eu le lundi 25 aout 2025 une très bonne orage avec éclair que j'ai perdu le courant environ 1 hrs, quand tout est revenu stable, j'ai demarrer mon X5 et je n'ai plus accès à internet, pourtant avec mon ordi pas de problème je suis filaire sur mes appareils aussi le X5 (pas de wifi) après plusieurs tentatives (reinisialiser) et tester mon remplissage (pas de problème de se cote)je l ai repartie mais sur wifi et la j ai une connexion mais faible et vraiment pas rapide (je suis sur la fibre 500) je ne comprent pas et je me dit que ya du avoir une surgage à cause des éclairs , ca veut tu dire que je ne peux faire quelque chose.

]]>14667Sat, 30 Aug 2025 23:28:37 +0000Roger's Xfinity on road applicationhttps://buzztvhelp.com/topic/14597-rogers-xfinity-on-road-application/ I changed my TV and Internet provider to Roger's Xfinity. The problem is with there on the road application. While I was with Bell the on the road application was working fine. What I call on the road is when I bring my Buzztv X5 in my RV went go camping.

Now with Roger's I get a message saying that the Buzztv X5 is not Compatible with there Xfinity application.

Is there other way to do this.

Thank you all and have a great day 

]]>14597Fri, 20 Jun 2025 11:10:36 +0000**NEW** Official X5 Firmware + Buzz 5 App Update - Sept 23rd, 2024https://buzztvhelp.com/topic/14250-new-official-x5-firmware-buzz-5-app-update-sept-23rd-2024/ New Update sent to All X5 Boxes on Android 11
Sept 23, 2024

Firmware V20240918

UPDATE TAKES UP TO 20 MINUTES TO DOWNLOAD + INSTALL YOU CANNOT REVERT BACK

Firmware Changes:

- Added support for APK bundles
- Added Support for New BT350,G20,BT500,IR50/55 Remotes
- Added Support for Voice Remotes 
- Update preinstalled apps
- Add service to update preinstalled apps
- Update BuzzTV to 5.0.938
- Fix preinstall apps reinstalling on reboot after user uninstalled
- Fix 4K Bugs


V938 Buzz TV 5 App
Changes:

- Added Lithuanian language support
- Added movie quality list feature for MAC servers
- Search by actor names now uses server API on MAC servers
- Added forced aspect ratio configuration
- Fixed the app wouldn't load season list for some tv shows on MAC servers
- Fixed a minor issue when creating PVR recordings
- Minor Bug Fixes

Please leave feedback below

 

Thanks

]]>14250Mon, 23 Sep 2024 16:03:24 +0000X5 won't updatehttps://buzztvhelp.com/topic/14531-x5-wont-update/ i have an X5 that won't update...just hangs on boot screen...i factory reset it and it works till it updates itself and hangs on bootup...i hear there files to fix this problem but i can't find them?

any help appeciated

thx

]]>14531Sun, 20 Apr 2025 18:07:45 +0000Bought a BuzzTV X5 128 AX-Chttps://buzztvhelp.com/topic/14433-bought-a-buzztv-x5-128-ax-c/ I have been using a BuzzTV XR4500 and love it, I grabbed a BuzzTV X5 128 AX-C for more internal space. The box is nice, it's fast and has BUZZTV 5 that has always worked great for me, adding Kodi with all my locale libraries was a breeze and went much faster than the on old box and I still have has loads of space for all the artwork or anything I want.
But The BT-400 remote is too small (my 9 year old granddaughter likes it lol) it has no mute or stop button and I can only control the TV volume. I don't think I have used the volume on my TV more than a couple times since I bought it. Thankfully I have a Harmony Companion I am using to control the box and I switched the Harmony to control my AV receiver volume instead of the box volume as with the XR4500 android 9. I thought all android devices have volume built in it seems like a step backwards with the newer android to me? Oh ya and no PIP on the home page anymore again seems like a step backwards with the newer android to me but I am not a techie?
I wonder will the BT-500 work with this box it looks like a better option.

]]>14433Mon, 17 Feb 2025 00:13:46 +0000Google Play Store Will not Open on My X5https://buzztvhelp.com/topic/14486-google-play-store-will-not-open-on-my-x5/ Tried to open Google Play Store app after many months of no using it.  When attempting to run the app, I just get a black screen and only pressing home button will recover.  I tried cleaning cache and data and fore stopped, restarted the X5.  No change.  Non of the search results on this topic produced any approached that fixed the problem.  Downloaded the Play Store bundle for Android 10+ and attempted to install Apk Installer which is evidently required to install their downloads.  I tried installing the APK Installer and thought it looked successful.  I didn't show as an installed app on the X5.  Clicking the Play Store downloaded file just brings up a pop-up to select an app to open -- only my browsers and Tivimate are shown as options -- not the APK Installer.

Does anyone have any other ideas how to re-install the play store apk ??  If not, I guess I'll just try alternate sources which usually will not be a frequent occasion.

 

 

 

 

 

 

 

 

=

]]>14486Thu, 20 Mar 2025 21:31:07 +0000Move App Store from Favourites Panelhttps://buzztvhelp.com/topic/14462-move-app-store-from-favourites-panel/ Apologies for asking such a basic question , but how do I remove the App Store icon  please , if it is removable of course ?

]]>14462Thu, 06 Mar 2025 20:40:43 +0000Box suddenly can't connect to WIFIhttps://buzztvhelp.com/topic/14400-box-suddenly-cant-connect-to-wifi/ I have a new issue on a different box. I have another parent who's X5 box suddenly can't connect to WIFI. It's been working fine for over a year, and stopped working a few days ago. When we enter the password for the WIFI on the X5, we get the error "couldn't find [network name]" (the password is fine, we double-checked it on another device). We also tried connecting the X5 to a hotspot from a phone, and that wouldn't work either. Note that ethernet cable is not plugged into the X5. In the updates section the X5 says it checked for updates 4 days ago (so it should be up-to-date?). We tested directly connecting the X5 to ethernet and that works, but we still need the X5 to connect to WIFI.

Does anyone have an idea what may be wrong, and how to fix it?

]]>14400Fri, 24 Jan 2025 21:45:22 +0000Enabling wireless debugginghttps://buzztvhelp.com/topic/14292-enabling-wireless-debugging/ Just wondering if anyone has enabled wireless debugging on this device? Got in to developer options, but don't see the toggle for it

]]>14292Sun, 20 Oct 2024 09:00:42 +0000Channel Jumphttps://buzztvhelp.com/topic/14291-channel-jump/ When I change the TV input ,from my BuzzTV X5 to something else like satellite or OTA antenna, then go back to the X5 input , the channel always changes from where I left it. Usually jumps 1-3 channels. Is this a software or hardware problem. It does it on all servers.

]]>14291Sun, 20 Oct 2024 04:29:37 +0000