Skip to content
View in the app

A better way to browse. Learn more.

BuzzTV Help

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Netflix will not install

Featured Replies

I attempted to install Netflix from the Google play store and it failed a few times saying my device is not compatible.  Not it won't show up yo install from the play store.  I also tried to install from the aptoide TV app with the same issue.  Netflix version 11.0.1 build 19770.  Does the samething on previous builds.

The error code is, "this version of Netflix app is not compatible with your device (-13)"

I think I'm going to return this.

  • Author
19 hours ago, dishuser said:

isn't it preinstalled?

 

12 hours ago, nbs. said:

Version 8.63.0 build 16 50390 is installed

It may have been.  It's not now and I'm unable to install it.  I don't see where a factory reset function is.

2 minutes ago, Nolan Thiessen said:

 

It may have been.  It's not now and I'm unable to install it.  I don't see where a factory reset function is.

home page/settings/device preferences/about

  • Author
13 minutes ago, dishuser said:

home page/settings/device preferences/about

Thanks.  Reset now.  New problem.  The up, down, and ok buttons on the remote do not work in the app...

When I first opened it it said it was out of date so I tried to update with the playstore, but I get the incompatible message.

20240812_190204.jpg

  • Author
11 minutes ago, dishuser said:

you need an arq remote or a mini keyboard

It came with a bt-400..  I don't want more remotes or mini keyboards.  I want it to work with a remote.  Definitely going to return this thing.

22 minutes ago, Nolan Thiessen said:

It came with a bt-400..  I don't want more remotes or mini keyboards.  I want it to work with a remote.  Definitely going to return this thing.

do your homework first

it's been like this for 7-8 years

  • Author
22 hours ago, dishuser said:

do your homework first

it's been like this for 7-8 years

Good call.  Where should I do this homework?  There doesn't seem to be a whole lot of info on this forum.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.