XR4000 / XRS4000

Please help. When I select some ppv movies it displays "Media format is not supported ". I am using a BuzzTV XRS4000. Is there another Media player that can be downloaded and installed to fix this problem?

Hi guys, just received 2 XRS 4000's from Amazon. Started the Set Up on the first one, and during the Checking for Updates, it pops up "Device not Authorized" Then it says to contact cs@buzztv.com with the serial number. I can send it to someone that can help. please. Anything I can do before Monday? I have 4 other Buzz Tv products, none did this. Thank you, Mark7

Hi guys, up at the hunt camp. Just wondering what the minimum band with needed to run the XRS 4000 smoothly. Thank you, Mark7

Hi, running both Tivimate and the native player.....Formatting my USB memory stick, which format should I use...does it really matter? Seems like either will work , just wondering ......thanks!

Is there anyway to use external player like vlc for live TV? My providers catch up will not work with the default or secondary player but does work with their xciptv app with vlc as the player.

My buzztv box is not displaying any light colours ( white , yellow etc. ) I have confirmed it’s only through my buzztv box, as soon as I goto my tv menu or YouTube through my tv the colours are fine. Has anyone had this issue? How does one fix this!!

I has channel cut in out last night built in player

I have a XR 4000 box it will just reboot in the middle of watching anything sometimes when it starts up I get waiting on buzz TV or Bluetooth not working error.

Live tv keeps freezing about every 15 seconds. Not the service cause I’m using xpl3000 and xpl3900 and they both work well. New tech more problems

Y'know when you navigate through the box (search, select a show etc.) it makes a "breep" sound on every click. How do I turn that sound off? - It's driving the wife batty 😉 I thought it would be in the settings but I can't find it (I'm probably looking right at it.) I have the buzz 4000 box - I really like it!!

I loved my 4000 and had no issues or problems until this current update. Now everyone's face is orange with bright orange florescent lines running through. There's no flesh colored tones on anyone's faces.It's so distracting I cannot even watch tv. It's not my tv because I have no issues at all while viewing without the streaming box. Please help. Can I reset? Will this delete the update? Are there any adjustments I can make on the box because I believe I've tried everything. I don't want to toss this box.

I don't see anywhere where you can change the home screen image on the new update. Does this mean that my update did not go through properly?

I'm a bit of an IPTV newbie, and using my BuzzTV XRS4500Max box and the native live TV, VOD and EPG app to view. My program guide is almost always wrong or out of sync with what's showing at a given time. Is there a way to have it update properly? I've tried other viewing apps and they work fine, except then the remote buttons (LiveTV, Guide, Last, etc.) don't work. Is there any way to get the native LiveTV and EPG app to work properly? Thank You!

I have a xrs4000 and just yesterday did a version update: V20211111. After the reboot, I was unable to watch any video. For example, my YouTube app looks normal but when I go to select a video, I am unable to watch it (black screen). Even a browser won't open a video for me. At the time of the update I was on a sports app and after the download, I could not return to the game I was watching just previously. Other than being technically illiterate, is there something I could be doing to get back to "normal"?

Since the new update that has recently come out, I've had to ask customers who did the update to change to default player because of no volume issue with secondary player. This is going to cause a lot of work for box sellers. Just wondering if you are aware.

Cannot pair error while try to pair Bose QuiteControl 30 headset to XRS 4000 device. Tried couple of time factory reset, didn't help always get "Cannot pair" error and then "Bluetooth keeps stopping" message

It wont power on red light wont turn blue. tried 3 different buzz remotes. this is the second time with these 4000 series for me 1st time was stuck on buzztv intro screen. i have bought 100s of boxes of you guys mostly 3000 series. But these 4000 having many issues. A few of us in my chat group also been having the same problems, and we are very disappointed, especially with the customer service. i know a few of others contacted you guys. we already started switching to formular, mag, and Unipro. Since you guys don't care of the boxes issues that you put out there. Very hard for me to trust your boxes now.

Hello guys, One of my XRS4000 is stuck on Version 4.0.365 V20191007 FIRMWARE and it's not taking the new update to the new Version 4.0385 V20191106 FIRMWARE. I did everything I could think of to see if it would update but no luck... I'm getting really frustrated about it. Any help will be appreciated. Thanks. Note: None of the boxes play on VOD section not sure if it's the new boxes or server issue.

I have been trying for hours now to set up my XRS4000 with a IPYV provider and after I send my mac # and money I can't get the service. I have 3 Buzz Boxes, 2 are working fine and have he same provider but the 3rd box is not getting connected. I think the provider and I communicating via email have done everything but pull our hair out to get my box working. Is the letter O used in the Server ID # or are they all the number 0? I think the problem could be the Mac number but not sure.

Can somebody explain how is done continuous recording on the Buzztv 4000 model with an SD card, and if this is possible. On another box that I have it is only a matter of inserting the memory card and the box starts to record whatever I am watching, and I can rewind it, stop it, or go forward. Thanks.

I have two 4000 XRS and both of them have remote issue. The remote works great when I am on menu however when I want to change channels is not responding and it is very slow. I see the red light blinking when I press on any button on the remote and changed the batteries but nothing helped. Any idea on how to fix this issue? Thank you in advance.

Recently I noticed that I can't do a search on the YouTube app and I also can't uninstall it any advice?

Can you set multiple screens on this box.

I've been using the same link (MAC server) for months and out of the blue, it stopped working. When I try to connect, it gives me the error code 404 HTTP NOT FOUND. I tried several links and all have the same issue. All the links work using STB emulator. Anyone know what the issue could be?

I am unable to record programs and play them back. The only way it works is if I record While the program is currently running and leave it on thst channel there must be a way to program recordings and actually have them able to play back. please advise