It wont power on red light wont turn blue. tried 3 different buzz remotes. this is the second time with these 4000 series for me 1st time was stuck on buzztv intro screen. i have bought 100s of boxes of you guys mostly 3000 series. But these 4000 having many issues. A few of us in my chat group also been having the same problems, and we are very disappointed, especially with the customer service. i know a few of others contacted you guys. we already started switching to formular, mag, and Unipro. Since you guys don't care of the boxes issues that you put out there. Very hard for me to trust your boxes now. 

Everyone I know thinks customer service is top notch

You have never posted having any issues before except for a 4500 issue six months ago

so you switched to garbage to teach buzztv a lesson?

hahaha

 

enjoy your new support teams 🤣

14 hours ago, carrbay said:

It wont power on red light wont turn blue. tried 3 different buzz remotes. this is the second time with these 4000 series for me 1st time was stuck on buzztv intro screen. i have bought 100s of boxes of you guys mostly 3000 series. But these 4000 having many issues. A few of us in my chat group also been having the same problems, and we are very disappointed, especially with the customer service. i know a few of others contacted you guys. we already started switching to formular, mag, and Unipro. Since you guys don't care of the boxes issues that you put out there. Very hard for me to trust your boxes now. 

All of our boxes have Warranty. We always have. 

So if there is a Red Light issue and we can't fix it, we replace it. 

 

If stuck on Buzz logo, that can be easily fixed by software. 

 

If you PM me who you dealt with, I can personally take care of any bad units under warranty and any software issues as well, we can share the software to fix those.