Skip to content
View in the app

A better way to browse. Learn more.

BuzzTV Help

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

XR4500 / XRS4500 / XRS4500 MAX

  1. I just recently got my XRS4500 MAX configured and it's working splendidly, however, I am struggling to pair the remote that came with it. On first starting up the Buzz box, I was prompted to pair the remote. "OK" and "Volume down" button got the remote's LED slowly blinking. Eventually it stopped. There was no idication as to whether the remote paired or not. Each time after I restarted the Buzz box, the same thing happened. Prompted to pair, did the button combination, LED blinked for a period then stopped. In all cases, the message was that the remote was "scanning..." inthe bottom left corner. At one point I interrupted the process, at which time I was asked if I …

      • Like
    • 4 replies
    • 3.6k views
  2. Started by Rover1,

    Ever since the update my Buzz XRS4500 will not turn off. I have unpaired and repaired the remote however the searching for accessories just keeps searching it never turns off.

    • 1 reply
    • 1.9k views
  3. Started by Doodle1,

    My XRS 4500 was working perfectly then the next day when I turned it on the remote was very slow (like in minutes) before it would make the change. I replaced the batteries, tried a different remote, did a reset, updated and rebooted several times ( I don't use the infrared). Also when I try to load portals it asked for "Login and Password" which it has never asked for this in the past (this also occurred prior to the update). Where would this be entered??? Thank you & have a great holiday Doodle1

    • 16 replies
    • 5.4k views
  4. I have 200 Polish channels among many other countries and all of them work fine except for the Polish channels. I have video but no sound. The only polish channel that does work is the PL - Corona Virus Info channel which uses the mp4a-latm audio codec. The other channels all use either ac3 or mpeg-l2 and neither one works. I'm using the latest XRS4500 firmware. If I use IPTV Smarters or XCIPTV apps they work fine. I just purchased the XRS4500 and am about to return it if there's no solution or workaround now. Only reason why I chose BuzzTV is because I bought this for my mom and this is the only app and remote that's easy for her to use thanks to the quick shortcuts like…

      • Thanks
      • Like
    • 13 replies
    • 6.3k views
  5. Started by dan camara,

    keep getting message "Cannot load portal. unable to connect to server, due to connection error. try rebooting your box" i did reboot my box but keep getting same message. I didn't change any settings

      • Like
    • 8 replies
    • 4.1k views
  6. Started by robum,

    While playing with my 4500, I have somehow turned off the audio. When I try to turn the volume up or down with the bt remote, on the right side of the screen shows the volume level slider. the "note" icon has a line drawn thru it. i assume. This means volume option is unavailable. What in the setup options controls this option?? thanks!

    • 21 replies
    • 7.8k views
  7. Started by EMI,

    Hello, After the last update, Iptv v: 4.0.520, firmware v20211108, on my xr4500, I lost audio on several romanian channels. It appears that the audio formats, ac3 and mpeg-L2 are not supported any longer. Any suggestions, please ?!

  8. Started by Maurice,

    Ok so I updated my box this morning and after the update it wanted me to pair my remote again. I put the remote into paring mode and then a notification comes on the screen saying Bluetooth keeps stoping. I go to the remote and Accessories section and the Bluetooth says it’s off. I click for it to turn on run and it won’t let me go down to add accessory so the box is searching. I’ve rebooted the box, changed batteries in remote and still nothing. Any suggestions

    • 4 replies
    • 3.2k views
  9. Started by bruce,

    I have a XRS4500 box, it works well with my server in north america, but i have taken it to france now & it doesn't work. is it an issue with my server or the box? do I need a vpn?

      • Like
    • 5 replies
    • 4k views
  10. After, the update, why some of the channels seem to be frozen? Example, God TV, and Daystar?

      • Like
    • 1 reply
    • 1.9k views
  11. Started by Neel,

    I bought this device but canot view live tv. There is server setting applicable. Can you help me through to view my country, Bangladesh channels. I have no idea how to make possible.

      • Haha
    • 2 replies
    • 3.7k views
  12. jai installé le boitier sur power relier par HDI cable et bien recu que je suis en WIFI connecté sur mon routeur Netgear et jai tout les app you tube ect qui fonctionne . Quand j'ecrit le mac address demandé au serveur ................. celui trouver dans mac os sur mon macbook pro ou celui trouvé sur l écran a droite en haut de l écran ou celui que le logiciel écrit ou on trouve que le wifi est accepte et autre Le probleme est que aucun de ses URL n est accepté de l aide SVP merci Mario

  13. Started by Rice,

    First time setting up box. Followed instructions for setup and pairing. When I push LiveTV and VOD it goes to server settings. Am I supposed to configure a server to enable?

    • 1 reply
    • 3.5k views
  14. Started by Maurice,

    So I just got this box yesterday and was setting it all up. I get it up and running and I was trying to put info in from the remote and it would do anything. I ended up changing the batteries thinking maybe that was the issue. No change. The I Lu time it works is if I’m no more than 1ft away maybe… not sure what is wrong or how I can fix

      • Like
    • 8 replies
    • 3.8k views
  15. Started by Buzzed,

    Any idea when this will be available for the 4500 series ? I couldn't sign in my original name , so i made this one .

      • Thanks
    • 1 reply
    • 2.6k views
  16. Started by SVP,

    I subscribed to IPTV service (URL was https:// ) and find out SSL protocol is not working and support team explained me that Buzz TV did not upgrade their SSL protocol since 2015. Is that true? I bought four different units (3000 and 4500 ) during last 3 years. I am not buying 4900 until I know for sure it will work. More and more providers are using SSL.

      • Thanks
      • Like
    • 4 replies
    • 4.2k views
  17. Started by whacked,

    On Home/Launcher screen, scroll down to Settings and open it. Find the 'apps' option and open that. Here we will see a few apps showing and these apps can not be uninstalled (BuzzTV , File Browser and Aptoide TV). But just below these apps we find and open the 'See All Apps' option and then scroll to find your app that you want uninstalled. Select it and then select Uninstall. Remember that some apps can not be uninstalled, so if the 'Uninstall' option is not seen then it can not be uninstalled.

    • 0 replies
    • 3.2k views
  18. Started by Slowhand909,

    I just bought the 4500max box, setup all I could when I turned on the box, but I haven't get a clue as to how to setup an iptv service or account and how or where to get mac servers? Any help for an aged 66 not so tech savy old man. I just want to be able to watch tv through my new box! Any help appreciated.

    • 1 reply
    • 2k views
  19. Started by Lionel59,

    Hello everyone, my system sounds seems to be ok on live tv but when streaming movies there is no sound and the only way to regain it is using a secondary player (VLC) on live tv movies and CinemaHd my Stb has its latest update. any input on this issue? thanks

      • Like
    • 4 replies
    • 4k views
  20. Started by dtv2020,

    Can the developer add more than one favorites. This way I can have my sports stuff and my wife can have her Lifetime stuff

  21. Started by Redrooster,

    My Formuler Z7+ just died so I am stuck between the XRS 4500 and the XRS 4900. I never record anything so I don't need the extra storage. Do both use Buzz Tv 5 ? would either one have the same picture quality? The 4900 is more expensive if it is only for the extra storage?

      • Like
    • 2 replies
    • 2.7k views
  22. Started by 7leaves,

    Well, is it safe to say that we are not getting the update again for the 4000s?

    • 7 replies
    • 4.6k views
  23. Started by laflores15,

    XRS4500 does not show program guide just a small window with a "0" only can change channels no guide showing can anyone help with this thanks.

      • Like
    • 10 replies
    • 4.5k views
  24. Started by Heather,

    Have tried to stream live concerts through the Buzz XR4500 and the video & audio will not play. Have tried this for a couple of different events, will play on tablets and computer but will not play through the Buzz box. Is there a way to get these types of events to stream through the box?

  25. Started by Andy C,

    Live recording is perfect but as soon as I try to record catch up show (recorded by IPTV provider) no luck at all. Anybody has any positive experience with this? Tried 3 IPTV providers with the same result......red square at the top of the screen doesn't appear and PVR shows listing(all tries) with no data. Thanks, Andy

      • Thanks
    • 2 replies
    • 2.7k views

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.