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BuzzTV Help

A full-screen app on your home screen with push notifications, badges and more.

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BuzzTV 5

  1. Started by Hhh,

    Hello Experts, I have a 11 year old and I wanted to find out if there is a way to have a passcode restriction to view Buzz Box? By default, you turn on Buzz TV and it starts in LIVE tv mode. and anyone can access VOD from there on. Is there a way to childproof this? Thanks!

    • 5 replies
    • 3.6k views
  2. Started by Hhh,

    Hello experts, I had this issue last year and an update provided resolved it. But I am seeing the same issue again. I am able to turn on subtitles for Live TV. works as expected. But when I attempt to turn on subtitles for VOD, it shows as Disabled. How can I fix this? What am I possibly missing? Thanks for the help

      • Like
    • 6 replies
    • 7.9k views
  3. Started by Ken Wludyka,

    The program guide has stopped working. Do I have som setting wrong? HDIptv says I need to install smarters is that true I havent had problems before without smarters Box is x5 with bt 400 remote

    • 6 replies
    • 5.2k views
  4. Started by Chris1,

    Is there a Disney plus version for 4k available

  5. Started by Chris1,

    It seems lately my x5 which i just brought and my u5 is studding it tried all steam formats

      • Like
      • Haha
    • 17 replies
    • 3.8k views
  6. Started by Lawrence Calhoun,

    There is so much to love about my brand new U5. But 60% of my recordings are failing. Everything from media format issues to the recording being listed but actually not there. I never had any recording failures with XRS4500. It's getting so frustrating i sometimes feel like going back to the 4500. Has anyone else had these issues? Can anyone offer some advice.

    • 2 replies
    • 1.9k views
  7. Started by Joey1947,

    This is my setup. Modem - wifi box - buzz x5. I can get tv when connected through my wifi box with the ethernet cable. Service is poor so I tried connecting straight to the modem and got nothing. I spoke with my internet provider and he said the box may be looking for an IP address. It can get it from the wifi box but I may have to adjust some settings in my IPTV box so I can get a signal straight from the modem. He said the box is not asking the modem for any information. Can someone provide me with complete instructions (if there are any) so the Buzz sees the Modem and my cable will again get a signal to the Buzz X5 Thank you.

      • Like
    • 13 replies
    • 4.8k views
  8. Started by sea157,

    Guys when did this recording change take place, I LOVE THIS CHANGE!!! I am running a U5 with Buzz 5 Firmware version: V20230815, IPTV version: 5.0906 When I setup a recording to happen it always woke up the box to record but it never turned the box off after completing the recording, but now after the recording is recorded it turns the box off and even turns my TV off. I LOVE THIS FEATURE!!! I never liked the box on all night long if I set a recording for late in the evening but now I don't have to worry about it being left on after a recording because it turns the box and TV off after recording! THIS IS GREAT!! These programmers never cease to a…

  9. Started by Richard Sturgeon,

    I am being told i have a firmware updat but it will not install.

      • Like
    • 1 reply
    • 1.8k views
  10. Started by Mathew Hart,

    Team, currently, I'm using a 64 GB USB 3.0 drive for recording and extra space for TS. I ordered a 256 GB micro SD card, which I formatted to exfat; every time I try to format it with the box to move to internal storage, it fails; I have a 64 GB that I had lying around, so I tried that one, same results. Any advice? The 256 and 64 are both class 10 cards, one Sandisk, the other Sony

      • Like
    • 3 replies
    • 3.2k views
  11. Started by Mathew Hart,

    Team, I have a new X5 128AI with the BT-400 remote, this remote seems very unstable, it's hit or miss whether it will work. 40% of the time it does not work and I have to log in to the X5 using Teamviewer and unpair and repair the remote, or restart the system via power cable. It also will be very sporadic and go crazy and scroll through things on its own while you're trying to go up or down through menus or guides it will just take off and do this. are there any tips or tricks to get this remote to be more stable? It's as upgraded as I can get it.

      • Like
    • 10 replies
    • 3.2k views
  12. Started by Mathew Hart,

    Good evening team, I have a question. I just setup my Busstv X5 128 and i loaded my iptv provider, everything works great with the EPG and live TV, unfortunetly when i try to load my providers VOD movie playlist it breaks the live TV and EPG for the live TV. going further when i load one of the TV Show m3us it breaks everything. my provider has the livetv m3u and then the movie m3u then 14 TV show m3us. any ideas how to get all this working with Buzztv? Thank you in advance for any help!

      • Like
    • 9 replies
    • 3.1k views
  13. Started by Nunzio D,

    The last update my favorites on the home screen the numbers is different than my favorites numbers when I open the app I have the user organize CK is there a fix it happen on the 4900 & U5 box.

      • Thanks
      • Like
    • 1 reply
    • 1.8k views
  14. Started by Rico,

    I have (2) units and recently I have to be within a few feet for remote to work when navigating channel line ups. Changed batteries in remotes and no change. What am I missing?

      • Like
    • 2 replies
    • 2k views
  15. Started by Lisa,

    how do I get rid of the lock icon next to a channel, it is asking for a password; from where???? Thanks

      • Like
    • 1 reply
    • 2k views
  16. Started by Lisa,

    Why am I getting a lock Icon next to a channel; how can I remove it? Thanks .

    • 1 reply
    • 2.1k views
  17. Started by Woody,

    Anyone have issue where guide loads tgen when u oower off box tgen turn it back it loses guide listings at all

      • Haha
      • Like
    • 27 replies
    • 5.8k views
  18. Started by Kanadoos,

    After the last update my box won't switch off. The power button still works for the tv but not the box

      • Like
    • 5 replies
    • 2.3k views
  19. Started by Woody,

    Anyine get a message saying losy internet connection check internet when watching vod

  20. Started by Dave J,

    Since the .893 update, I am unable to search VOD's by actors name. The movie icon(s) will appear correctly but when you select the movie nothing happens. When you search by movie and select the movie icon it plays correctly.

  21. Started by Polaybuzz,

    Can we change the "server ID" from the BuzzTv 5 app?

  22. Started by Woody,

    back up restore funcition in the new update does not work i backed up my data or so it said it did... I reset myu box i have the 4900 and went to restore and there was no file on the usb stick that it supposedlu saved it on

      • Like
    • 19 replies
    • 3.8k views
  23. Started by Woody,

    Anyone else having the app crash after new update keeps crashing on me ome 4900

    • 2 replies
    • 2.5k views
  24. Started by Gary9,

    I want to say thankyou to the Buzz tv team ,for the release of new software update. I have a list of favorite channels, was all without any order. with the new release my favorite list ,was very well organized following numeric order. Keep up the good work

  25. Started by Dave J,

    I have an issue that I haven’t been able to resolve. A few months ago the weather icons (clouds, rain, sun, etc.) disappeared from the weather on the BuzzTV Modern home screen. They are still showing on the BuzzTV Classic, Media Player and Media Player 2 home screens. I've tried using a different ISP but no change. It’s the same issue on both of my xrs4500’s. I was hoping the new update would resolve this, but it didn’t. Does anyone have any thoughts on this?

    • 6 replies
    • 2.6k views

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