nbs.

I would update to buzz 5

what buzz version is your 4500?

Different beta versions

Did you try changing media player as suggested? You can also change stream format in config also

you using mac ,xc api or m3u?

No idea, that was my first attempt

no eta

i just opened up vlc and then went to vod and hit play It asked me which player and i selected vlc

yes https://stbtalk.com/index.php?/topic/1648-help/#comment-9775

basically you have two options Do a hard reset and see if that works or contact buzz for a replacement Its a good box ,unfortunatelt these thing happen on occasion

that shows its on ir mode and should work Any chance you have hit mouse button on remote? that would stop remote from working

if you hold button down does the red light on remote flash or stay solid?

hit the back button Ive bypassed this many times

continue on and set up box using ir mode you can try pairing it in menu later

you dont press it ,you hold button down and wait for screen It can take 6 7 seconds

are you holding the button down with toothpick and then plugging in the buzz?

the button is near the top of av hole You should be able to feel it being pushed in

follow the guide it explains everything in detail

is it responding to remote?

have you unplugged and plugged?

You can check in the menu under remotes and accessories

Check your battery level It will happen to me when it's low

You can try a pin reset and hopefully the remote might work on recovery screen It's also covered under warranty

It's hard to know if it's an issue with the remote or the stick You have a friend with a buzz remote?