Ryu

don't have one but are you connecting dongle to other boxes?

next time try to post in appropriate box forum so it becomes easy to help.

when it comes back to Home Screen then you will go to server settings to enter your provider info.

different model but same procedure

if you have performed recovery and no help then I would say order power supply.

have you tried a different outlet just incase?

works for me too 🙂

can not load portal does not mean its no longer useable. did you contact your service provider?

these boxes work great but to get really good experience you need to have quality server. try good quality server and trust me you will see how much you gonna love your E2. I would still buy me E2 if I find good price which I did 🙂

looks like you need a better server. i have seen this issue on both players with many shitty servers. there's millions servers out there and buzz team can not fix every servers stream related issue. im using backup player on one of the top notch server and has been rock solid for over 3 years. i have my boxes setup as suspend mode instead of shutdown and if I turn off my tv at night and by morning if I turn it on and it plays live tv instant without anyissue or crash. reason im using backup player because on this top notch server some channels my parents watch work better on backup vs primary bacuse of the way there are encoded. 🙂 so better server will change your experince 🙂

I recently bought 5 e2's for great price and they all got updated without any issue and working rock solid 🙂

what brand tv? https://buzztv.com/wp-content/uploads/2024/07/BT-500_manual_v3.pdf

look at buzztv power station section. https://stbtalk.com/forum/114-powerstation/

what kind of data?

transfer or delete recordings or some apps.

channel freeze and quality is usually server related if you don't have connectivity issues. on your end try to replace HDMI cable and try a different hdmi port on tv if possible.

yesterday got some time to update my classic and it started to download firmware and during download it also started to download and install buzztv 5 update. during that time I got black screen with buzztv 5 logo which started to flicker. I did not panic and left it alone until firmware got completed. once that completed I got Home Screen and all good. so far so good. thank you 🙂

yup three of our x5 working aweomse without issue 🙂

on p6? did you reboot your box?

after 1 month when OP has not returned what's the point of generating AI responses?

https://buzztv.com/newsletter/christmas-sale-2025.html

using Mac or xc api option? try to clear cache or switch media player. looks like server related issue. I know few servers if channel don't stream for few it will crash the app.

all buzz comes with buzztv app and its same procedure with 4500.

connect an eternal usb storage or a micro sd card then go to buzz tv app, menu, settings, configurations, back & restore, backup, select on screen options, select servers, click backup, select external storage by using using dpad on remote and click next and thats it. if you don't have an external device you can make backup in internal storage then once done you can remotely transfer from your device to you pc over local network before you reset.