V5.0.965
New Buzz 5 App Update
April 27th, 2026

Sent to All Android 9+11  Buzz TV Boxes running Buzz 5

Changes:

- **Bug Fixes from V961
- Fixed connection errors on MAC + XC Servers
- Updated Weather Widget**957**
- Bug Fixes

 

 

Please Leave Feedback Below

 

Thanks

The update downloaded a few days ago. I am still having a problem with the Epg not loading. It’s an XML format. I tried clearing the cache and restarting but it’s not loading. I have a Classic 5. Should I be doing something else?

Thanks. 

37 minutes ago, IR11 said:

The update downloaded a few days ago. I am still having a problem with the Epg not loading. It’s an XML format. I tried clearing the cache and restarting but it’s not loading. I have a Classic 5. Should I be doing something else?

Thanks. 

change to server

23 hours ago, IR11 said:

The update downloaded a few days ago. I am still having a problem with the Epg not loading. It’s an XML format. I tried clearing the cache and restarting but it’s not loading. I have a Classic 5. Should I be doing something else?

Thanks. 

XML on M3U or XC?

On m3u

 

37 minutes ago, IR11 said:

On m3u

 

Does it work on any other apps?

Yes, it works on TiviMate. 

21 minutes ago, IR11 said:

Yes, it works on TiviMate. 

I PM you

I am still having trouble with the EPG. Only about half the guide will fill. I have the classic 5 with firmware V20251127 and V5.0.965. I have tried going from xml to server EPG but still no improvement. No problem with EPG usung Tivimate or Formuxxx on either boxes.

have you cleared cache?

And CLEAR EPG most importantly to force it to repopulate

Menu->settings->configuration->CLEAR EPG

Edited May 2May 2 by Emporium

I have cleared EPG and cache. Still no luck. I think maybe I should do a factory reset. I’m afraid to do that because I have checked the backups(which are on an SD card). I can click on a backup from a certain date to restore it but when I try to open the restored server it will not open. So if I do a factory reset, none of my app settings, servers and favorites have been backed up. 

Did you wait for the buzz app to update after the reset?

1 hour ago, dishuser said:

have you cleared cache?

Yes I have cleared cache, cleared EPG and rebooted the box many times. It just doesn't work.

45 minutes ago, IR11 said:

I have cleared EPG and cache. Still no luck. I think maybe I should do a factory reset. I’m afraid to do that because I have checked the backups(which are on an SD card). I can click on a backup from a certain date to restore it but when I try to open the restored server it will not open. So if I do a factory reset, none of my app settings, servers and favorites have been backed up. 

 

 

 

Further up you mentioned it was an M3U server.  However On the pic above, it looks like you have selected a MAC server to connect when you got the error.

Which one is it ?  

 

 

 

 

It is definitely an m3u. Just that when the error message comes up it shows Mac highlighted in the background. Thanks for responding. 

On 5/2/2026 at 5:26 PM, IR11 said:

I have cleared EPG and cache. Still no luck. I think maybe I should do a factory reset. I’m afraid to do that because I have checked the backups(which are on an SD card). I can click on a backup from a certain date to restore it but when I try to open the restored server it will not open. So if I do a factory reset, none of my app settings, servers and favorites have been backed up. 

XML M3U URL that was given, works no problem 

 

So the Backup file must be corrupted or something

2 hours ago, allaboutbuzz said:

XML M3U URL that was given, works no problem 

 

So the Backup file must be corrupted or something

that happened to me recently

So I did a factory reset and only a few channels have a guide, most don’t. After the reset I did not insert the sd card. I did not restore any saved content. 

maybe your epg url isn't grabbing all the info

1 hour ago, IR11 said:

So I did a factory reset and only a few channels have a guide, most don’t. After the reset I did not insert the sd card. I did not restore any saved content. 

After reset, did you check if you were still at latest BuzzTV 5 s/w version ?  Had a customer yesterday complain about the same issue after a reset.  They manually checked for updates, updated to latest BuzzTV 5 again (even though it was updated pre-reset), did a clear EPG and then everything came in properly.

 

 

 

Even though it looked like I was on the latest update I manually checked it and updated again and then Epg loaded properly. Thanks for the suggestion!

On 5/2/2026 at 5:46 PM, nbs. said:

Did you wait for the buzz app to update after the reset?

Hmmmm

30 minutes ago, IR11 said:

Even though it looked like I was on the latest update I manually checked it and updated again and then Epg loaded properly. Thanks for the suggestion!

When you reset, it re-installs the pre installed version on the Firmware
Which right now on all Android 11 models is V940

It takes about 10-20 mins to see the newer version for an update 
As we send App Updates separately from Firmware.

Glad to hear it worked

3 hours ago, IR11 said:

Even though it looked like I was on the latest update I manually checked it and updated again and then Epg loaded properly. Thanks for the suggestion!

So for you I guess the reset fixed it? I'm just tired of resetting the box anytime an issue like that happens. Maybe I am too lazy 🫣