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allaboutbuzz

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Everything posted by allaboutbuzz

  1. I responded to your PM asking for your Serial #
  2. If you click on my username There should be an option to message me I also just sent you a message so you should get an email for this
  3. Please PM me I can help take care of you. Thanks
  4. Its looking to be sometime in December Just thought I'd let everyone know
  5. The version mentioned 4.0.483 was only sent to users in Europe. That is why you do not have an update.
  6. We ask for a copy of the receipt to show that the box is still under warranty. So if the box was bought in quantity with other boxes, then that receipt will suffice. And when we say, just ship the unit It means the box itself, we don't need the accessories like power supply + remote or gift box.
  7. The term is bricked As that is what it sounds like has happened to you If you contact us directly by email cs@buzztv.com or you can PM me also I will assist with getting you a replacement unit
  8. 1. Have you tried connecting to it with a VPN or have you tried typing in the same server url onto a web browser on your phone or PC connected to the same Wifi to see if it works there? 2. Are there any error messages they get?
  9. This How to Video will explain it
  10. No this feature will not be available on the E1
  11. Is the universal remote you're using the Harmony Remote? If so, all of our models were recently updated on the Harmony Database. So take a look, as the search button is there We should be able to add the Search icon to the channel list though in a future update.
  12. Search icon is at the top of VOD Home screen Or like nbs mentioned you can use the search button on the remote, which is much quicker.
  13. PM me please
  14. 1. Was the TV series category missing? But VOD was there? 2. Or this provider puts TV Series inside the VOD menu, and those were missing? There was a small update sent to some users of a certain seller in Europe.
  15. Which site? And which email?
  16. Not yet anyhow This feature is something that will take more time to add As a lot of work is needed to make it possible.
  17. If that's the case Id suggest a Factory Reset then
  18. It probably shows in MBs because it doesn't go above 1GB, which would be 1000+MB Some of the test boxes we have here, are using about 75% of the available storage and run fine 24/7 for 12 months now.
  19. If this happens on every other TV you try as well Then I would suggest getting the box replaced under warranty
  20. PM me the email address you used to email them Ill look it up to see about the response
  21. Like Phones and Computers The OS + some pre installed apps takes up space of the internal storage. On the 16GB that comes on the XR 4000 A brand new box has about 9.8GB of free space
  22. This screenshot isn't even the Buzz 4 app Am not even sure what app you're using here? If this is the case, then the issue is with the app you're using and not the Buzz 4 App So am not sure how we can help you
  23. Yes there is a new updated version of the ARQ Remote A firmware update for the 4000s + 4500s + Sticks will be sent soon, to support this new version of ARQ Remote.
  24. Under configuration menu of the Main Slide out Menu within Buzz 4 App Turn on Server Favorites This will save your favorites to the server you're using, if it supports it Rather then the internal database on 4000/4500 Just do a reboot after turning it on to activate it.

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