allaboutbuzz

If its permanently on red light The box is bricked now basically The SD card we shipped you won't even fix it now. I suggest you just email us back on the ticket we had with you, and you will now need to ship it to us to get fixed.

Ok sorry misread it

We shipped him an SD Card with the files already on it Tested it before sending as well.

We sent it to your MAC So please check, it should be available And we edited your MAC out As you shouldn't post it publically.

This thread is going off topic I ask everyone to please refrain from going back and forth on the current issue being discussed Otherwise I will need to close this thread. The issue has been handled over Email, with a solution.

The way we do updates is we send them to boxes based on the Firmware Version # they're currently running Since X5s running 20220624 cannot properly take OTAs, we leave those out when sending updates. That is why, when you check for updates on the X5 and you're running 20220624 It says No Update Available or Up to Date. I believe you also have an Email Ticket with us through cs@buzztv.com And we offered a few solutions to you for your issue. I'm not sure why you're continuing with this on our Forums

Latest update Oct 3rd, 2022 V774 Changes: - Fixed a TV Series bug with missing Episodes - Fixed a bug when powering back on into Live TV

Didn't forget Just the first batch of SD cards we bought were no good Waiting to receive more We should be shipping it this week to you

Great to hear that And were glad to help

We will look into this and report back Thanks for bringing it to our attention

We don't block URLs on our apps And made no changes to the app that would cause it not to connect. So am not sure why the url won't work for you on that box. But at least another URL does work now.

Did you try changing the password? Is there a country lock on the account by chance? Are you using VPN?

How are you powering the HD5? With the power supply it came with or your TVs USB Port?

Did you try resetting their MACs on the panel? Or changing them to something else on the panel and changing it back. Then try to connect?

Open Single EPG On a channel with catch-up When you browse Catch-up There will be a color button option that says Download on the bottom left. If its not there, then your server doesn't allow downloads of catch-up. Make sure you have download storage setup in PVR options menu as well. It only works to USB/SD or Internal Hard Drive. We added this feature in early 5.0.7xx versions.

Ask whoever you subscribe with to reset your Mac on their side. After doing that, it should connect to the server.

Latest update Sept 28th, 2022 V772 Changes: - Fixed a bug on Backup Player not automatically playing the next TV Episode in VOD/TV Series. - Fixed a crash bug on Backup Player. - Fixed an XML EPG Bug on XC Login/M3U. Sent to all users on Beta from Android 9 The update will automatically download + install. Or you can do the following When in Live TV Press Menu Go to Settings Select Check Update.

VLC is pre installed on the box You can use it to play local video files from USB/SD Card and Hard Drive etc This includes recordings

We made no changes that would affect playback of PVR recordings. Have you tried playing them on VLC?

Do you mean Catch-Up? Or PVR Recordings?

Latest update Sept 26th, 2022 V5.0.770 Changes: -Fixed a Catch-Up Crash - Fixed MAC + XC Login APIs - Fixed a XML EPG Cache Bug - Fixed a bug with CC not working on HLS Streams on Primary Player - Fixed a bug with some streams getting Unknown Stream Error on VOD + Live TV when using Primary Player Sent to all users on Beta from Android 9 The update will automatically download + install. Or you can do the following When in Live TV Press Menu Go to Settings Select Check Update.

Backup Player doesn't work for Timeshift or Multi Channel/Background Recording Only Primary Player does We will be redoing our Configuration Menu in a future update to make notes of this on the right hand side, to make it easier for users to understand this. What type of Server are you using, MAC,XC Login or M3U? Want to know this in regards to the channels you say where the codecs dont work on Primary.

Which version of Firmware are you using? Because we no longer call it secondary player Our players are called Primary and Backup

The next time this happens Try this Unplug the HDMI and plug it back in. And see if everything works again after doing that.

Am not sure what you mean by this? Am just trying to understand how this feature works exactly