October 17, 20223 yr Team, Buzz TV 5 app was working great before but now it's just constant issues (listed below by priority) - Random Freeze and then App Crashes (High - Multiple times in a Day) - Cannot Decode Stream (VOD / LIVE TV - High). Sol: restart the IPTV box and than it works fine. Never had this before on previous versions, - Random LIVE TV channel don't work (Medium ). No matter how many times i restart it. - Random Buffering / Lagging (VOD & LIVE TV) = Even connected hardwired to the box and getting speed of 70~98 Mbps. Some time works fine no issues, but other time too much lag. The reason i'm asking these questions because i have tried all the possible resolutions such as, power reset multiple times a day (not suspend). Factory Reset twice, which makes annoying difficult to get connect back to the portal because it gives Invalid Userid/Pass error. Have to beg my provider to reset the MAC AND I HATE DOING THIS FACTORY RESET BECAUSE IT DOESN'T SOLVE THE APP ISSUE (buzz TV app random crash). Apparently, i'm reading this similar issues happening to new models too. So the BuzzTV app needs to be fixed. When is the newer version coming out ?
October 17, 20223 yr do you have TS ON? if yes, do you have USB or internal storage for TS? try to turn OFF TS and see if it helps with freezing/crash.
October 17, 20223 yr 16 minutes ago, Poison Aid said: Team, Buzz TV 5 app was working great before but now it's just constant issues (listed below by priority) - Random Freeze and then App Crashes (High - Multiple times in a Day) - Cannot Decode Stream (VOD / LIVE TV - High). Sol: restart the IPTV box and than it works fine. Never had this before on previous versions, - Random LIVE TV channel don't work (Medium ). No matter how many times i restart it. - Random Buffering / Lagging (VOD & LIVE TV) = Even connected hardwired to the box and getting speed of 70~98 Mbps. Some time works fine no issues, but other time too much lag. The reason i'm asking these questions because i have tried all the possible resolutions such as, power reset multiple times a day (not suspend). Factory Reset twice, which makes annoying difficult to get connect back to the portal because it gives Invalid Userid/Pass error. Have to beg my provider to reset the MAC AND I HATE DOING THIS FACTORY RESET BECAUSE IT DOESN'T SOLVE THE APP ISSUE (buzz TV app random crash). Apparently, i'm reading this similar issues happening to new models too. So the BuzzTV app needs to be fixed. When is the newer version coming out ? Most users are not having issues
October 17, 20223 yr Author Quote I have no issues with 5.0.575 Mine were automatically updated, so i don't have any control for manually update them. Are you also using XR-4000 ?
October 17, 20223 yr 1 minute ago, Poison Aid said: Mine were automatically updated, so i don't have any control for manually update them. Are you also using XR-4000 ? it was a typo my xr 4000 has 5.0.775
October 17, 20223 yr Author Quote do you have TS ON? if yes, do you have USB or internal storage for TS? try to turn OFF TS and see if it helps with freezing/crash. TS = Time Sync ? No sure where it is, and believe it's not "ON" b/c i did a factory reset so it wiped out all the settings. I have 128GB MicroSD but it's not setup for any PVR recording yet
October 17, 20223 yr Author Well Team, Just got a new Buzz TV App update = Ver 5.0.777 (updated 10/14/22) Hope this one is stays OK with no issues
October 17, 20223 yr 34 minutes ago, Poison Aid said: TS = Time Sync ? No sure where it is, and believe it's not "ON" b/c i did a factory reset so it wiped out all the settings. I have 128GB MicroSD but it's not setup for any PVR recording yet ts=timeshift
October 18, 20223 yr I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help.
October 18, 20223 yr 20 hours ago, G2P said: I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help. Its an error message from the stream itself Means its having issues from the server you're watching it on
October 20, 20223 yr Author On 10/17/2022 at 8:14 PM, G2P said: I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help. Quote Its an error message from the stream itself Means its having issues from the server you're watching it on Agree to disagree, I get this error while have i'm watching live TV randomly. Flip other channels, same issue untill i power down and restart the Box. Seems like BuzzTV 5 app with improvements has become an overkill for XR4000 models
October 21, 20223 yr 18 hours ago, Poison Aid said: On 10/17/2022 at 8:14 PM, G2P said: I have same exact problem on my XRS4000 Ver 5.0.777 started this week "can not decode stream" for live TV randomly, Tried default and secondary player for both VOD and Live TV did not help. Agree to disagree, I get this error while have i'm watching live TV randomly. Flip other channels, same issue untill i power down and restart the Box. Seems like BuzzTV 5 app with improvements has become an overkill for XR4000 models I would suggest trying a Factory Reset on your 4000 The 4000s were released in 2019, so if you have had it for awhile Sometimes doing a factory reset and starting fresh helps. There are lots of users on 4000, using Buzz 5 without any issues.
October 22, 20223 yr Having same issues "can not connect to server" booted From server while watching tv. I did a "hard reset" it updated v4 of the buzz software to V5 and seems to have fixed something. I will keep everyone posted.
October 24, 20223 yr Author Quote I have a 4000 and it works a well as my 4900 and x5 Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD
October 24, 20223 yr 1 hour ago, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD download analiti and run a test when that happens you can get it from aptoide
October 25, 20223 yr Author On 10/24/2022 at 2:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD Quote download analiti and run a test when that happens you can get it from aptoide Downloaded analiti and ran the test, where i'm connected hardwired on ethernet cable. Getting 97(Download) and 96(upload) speed, the bottle neck is my XR4000 with 100Mbps (NIC) network card
October 25, 20223 yr 1 minute ago, Poison Aid said: On 10/24/2022 at 2:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD Downloaded analiti and ran the test, where i'm connected hardwired on ethernet cable. Getting 97(Download) and 96(upload) speed, the bottle neck is my XR4000 with 100Mbps (NIC) network card try wifi and see what speed is
October 25, 20223 yr On 10/24/2022 at 3:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD In the evening are peak watching hours for a lot of servers If this is what's happening to you, sounds more like a server related issue You could have full 1GB internet and it still wouldn't help if the server you're using is having issues with too many users at one time and not being able to maintain it. Which in turn causes issues with freezing and glitching.
October 25, 20223 yr as far freezing im hoping no one is using your credentials same time you are watching which mostly evening time. if thats the case then you might see freezing because two connections same time. I use a lot like that and when I notice second person gets connected it start to freeze or lag until one of us leaves.
October 26, 20223 yr Author Quote as far freezing im hoping no one is using your credentials same time you are watching which mostly evening time. if thats the case then you might see freezing because two connections same time. I use a lot like that and when I notice second person gets connected it start to freeze or lag until one of us leaves. Hey, that's a great advice. In XR4000 you can't change the MAC address (Option removed) .This option was valid in 3000's Models, because my friend has that older box and he can do it. For me, no option to change MAC on XR4000. My service is based on the MAC Address which i love it but random lagg and freezing on all channels and VOD doesn't make sense. I'll tell my service provider to check my MAC not used twice.
October 26, 20223 yr Author On 10/24/2022 at 2:21 PM, Poison Aid said: Do you still have trouble on XR4000 ? I can't narrow down if the device is going bad. Because for some odd reason during some hours in evenings its glitching too much. LiveTV and VOD Quote In the evening are peak watching hours for a lot of servers If this is what's happening to you, sounds more like a server related issue You could have full 1GB internet and it still wouldn't help if the server you're using is having issues with too many users at one time and not being able to maintain it. Which in turn causes issues with freezing and glitching. @allaboutbuzz What about BuzzTV app crashing ? I couldn't figure out why my app randomly becomes unresponsive and crashes. Only work around is to restart the IPTV box (not suspend). {I love this feature on latest buzz, my friend has 3000 series and he has to unplug every time}. These Random Buzz TV App crashes making didn't fix even after factory reset. So now it makes me worried if my XR4000 is going bad ?
October 26, 20223 yr 2 hours ago, Poison Aid said: Hey, that's a great advice. In XR4000 you can't change the MAC address (Option removed) .This option was valid in 3000's Models, because my friend has that older box and he can do it. For me, no option to change MAC on XR4000. My service is based on the MAC Address which i love it but random lagg and freezing on all channels and VOD doesn't make sense. I'll tell my service provider to check my MAC not used twice. tell them if they can lock into your ISP...etc
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