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NEW UPDATE V973 Oct 15th, 2026 Changes: - Live TV Bug Fixes - PVR Bug Fixes - Server Bug Fixes - VOD Bug Fixes Sent to all Android 9, 11 and 13 Boxes running Buzz 5 Please leave feedback below Thanks

Just wanted to update this post, I received the new Classic AI and using the backup from my Classic it transferred all my settings and favourites to the new box.

Schedule recordings from the mobile app on the box at home. Remote control app as well to control the box. We're looking into watching recordings outside the home as well.

Its been reported

Buzz Linux OS Update Official Update Version: 20261026152019 October 26th, 2026 YOU CANNOT REVERT BACK TO OLD VERSION AFTER TAKING UPDATE. Changes: - Fix/Optimize WiFi driver - Fix VPN support - Stability fixes - Improve media playback - Improve OTA stabillity - Update BuzzTV to v1.0.381 - Fixed boxes stuck on older app updates. YOU CANNOT REVERT BACK TO PREVIOUS VERSION ONCE INSTALLED. UPDATE WILL APPEAR 1 HOUR AFTER BOOTING THE BOX OR AFTER 2 HOURS IF BOX IS LEFT ON* **FIRMWARE UPDATES ARE SEPARATE FROM APP UPDATES** **BOX WILL REBOOT TO FINISH INSTALLATION**

BuzzTV Mobile App Update Version 1.0.19 Release Notes: We are excited to roll out the latest update for the BuzzTV Mobile App! You can now cast to your TV and keep watching in Picture-in-Picture on both Android and iOS. Live TV navigation and the EPG are also improved, along with a number of fixes for a smoother experience. 🆕 New Features Added New Feature: Casting: You can now send VOD and TV Series content from your phone to your TV with Chromecast. Live TV casting works on HLS streams. Many servers only allow one connection at a time, so playback on your phone pauses while you’re casting, and an on-screen message shows that casting is active. Added New Feature: Picture-in-Picture (PiP): Keep watching in a small floating window when you go to your phone’s home screen or open another app. Works on both Android and iOS. ✨ Improvements Added Channel Navigation Arrows: The arrows for moving between channels in Live TV are back. Improved Full-Screen Button in the Channel List: The full-screen button in the channel list is now easier to tap. Updated Android App Icon: The app icon on Android now displays correctly. 🛠️ Bug Fixes Fixed Live TV Channel Info After Switching: The full-screen Live TV player now updates the channel title and logo when you switch channels. Fixed Live TV Screen Layout: The Live TV screen layout now looks the way it was designed. Fixed Missing EPG in Channel List: Program guide info shows in the channel list again. Fixed Full-Screen EPG Button: The full-screen EPG button works again. Fixed Live TV Navigation Reset: Live TV now keeps your place when you move around the app, instead of resetting. Fixed Missing TV Episodes on MAC Servers: TV Series episodes from MAC Portal servers now show up correctly. Fixed TV Series Back Navigation: You can now go back to the previous screen after opening a TV Series. Fixed Search Result Playback: Content you open from search results now plays correctly. Please Leave Feedback Below Apps can be found on the App Stores Apple: https://apps.apple.com/us/app/buzztv-mobile/id6756312224 Android: https://play.google.com/store/apps/details?id=com.buzztv.iptv.mobile

Update was fixed and sent on V21 for Android today Was a build error on our part

Turning off real time streaming and tunneled playback solved it for me. Thanx everybody.

BuzzTV 6 IPTV App UpdateVersion 381 UpdateNow Available for the L1 YOU CANNOT REVERT BACK TO OLD VERSION AFTER TAKING UPDATE. Changelog:We are excited to roll out the latest update for the BuzzTV 6 IPTV App on the L1! This is one of our biggest releases yet. It brings Downloads for movies and series, your choice of where movie and show info comes from, new theme colours and a faster EPG, plus a long list of recording, playback and stability fixes. 🆕 New Features & UI EnhancementsDownloads & Storageeasier to find. Content & PersonalizationAdded New Feature: VOD Info Source: A new setting in Configuration lets you choose where movie and TV series info comes from: Server Only, TMDB First, or Server First. Added Metadata Images in List View: List View now shows background artwork for movies and shows. Redesigned VOD & Series Info Screen: The info screen has a cleaner layout, and the info pop-up text in List View is larger and easier to read. Added 5 New Theme Colours: The theme selection menu has five new colours, each with a colour chip so you can see it before you pick it. Guide, KeyboardAdded Auto-Scrolling Titles in the Grid EPG: Long program titles now scroll automatically, so you can read the full name. Improved Keyboard Support: Keyboard text is easier to read, holding OK now switches to the alternate letters right away, and the Universal Search keyboard layout has been cleaned up. Faster EPG Loading: The EPG no longer asks the server again for guide data it already has. Recordings & PlaybackAdded Seeking on Catch Up: Catch Up now has full remote control. Press up from the info bar for the time bar, use left and right to seek, and press OK to play or 🛠️ Bug Fixes & Performance ImprovementsEPG & GuideFixed XML EPG Not Loading: XML EPG sources load correctly again. Fixed Guide Button in the EPG Grid: Pressing Guide again with the grid open no longer locks the box. Fixed Category Navigation: You can press the right arrow on a highlighted category in Grid view to open it again. Servers, Backups & MetadataFixed Restoring from Backup: Restoring servers from a backup no longer fails when there are movies in shared categories. Fixed Locked Servers, Expired Server Downloads & Episode Info: Fixed editing locked servers and downloading from expired servers. Episode info no longer disappears either. Stability & UIFixed Crash on Long Episode Lists: The app no longer crashes when you scroll through a long list of episodes. Fixed List View & Navigation: The colour buttons and hold-OK work again in List View, and VOD rows now return you to the exact title you left off on. Fixed Theme Colours: Button and icon colours now display correctly in the B&W and Scorched Magenta themes. Fixed Radio History: Clearing your Radio history no longer clears your Live TV history. Fixed Minor UI Issues: Fixed the Loading flash in the channel list, the grey box in Multi-Screen, the wrong button being selected in the recording popup, and QR code issues.Added New Feature: Downloads for Movies & Series: You can now download movies and TV series episodes to watch later. There is a new Downloads section in the main side menu and a Download button on the VOD and Series details page, and for series a popup lets you pick which episodes to download. Downloads are also available from List View, and you will get a notification when a download finishes or fails. Improved Downloads Storage Location: The download storage setting has moved out of the PVR settings menu and into App Settings in the Configuration menu, where it is Please Leave Feedback Below **Pop Up for Update will Appear or you can Check App Updates Manually. **App Updates are separated now from Firmware Updates. **App will Restart to Home Screen to complete Installation ** App will automatically install after 2 hours of no user input.

contact the dev of that app and let them know

Added on V19 sent yesterday to both Android and iOS

I followed your instructions and found that I do have the same 5.0.969 version. I then navigated to the backup options and can now see the 2 options you mentioned. It is great indeed that the backup file can be restored on newer devices. Thank you kindly for taking the time to provide a complete and helpful response that quickly helped find what I was looking for.

That is the kernel, I wanted the buzztv version. That is where the functionality is. My kernel is a little older than yours. And no, there is nothing newer as far as I know. And really no point, if it ain't broken, don't fix it 🙂 But BuzzTV I am running 5.0.969 (which is pretty recent - from earlier this summer). If you do not see that, hit "Settings" in the menu and then you should have option for "Check for Updates" so it can get latest version of the app. If you have recent enough version of BuzzTV 5, From that menu (which you can get to by hitting the menu button while in LiveTV), you can go to Settings->configuration and if you scroll down a bit, the first item under "App Settings" is "Backup&Restore". And that is where you can do the backup I am mentioning. And the nice thing about this version is that the file it generates can be used to restore on pretty much any BuzzTV device going forward, so you can easily setup a new device if you ever upgrade and not need to redo all your favorites.

That's the bt350 https://buzztv.com/remote-control-comparison/

that's why I've always said fresh batteries not new batteries

This has been fixed

Just working my way around the new Classic AI, and I've found a couple of things; Under Utilities, Power Options, Power On Action it's stays on default regardless of the setting selected. Power Off works fine. Under Utilities, Remote Control, pointer speed changes won't save the setting I select, always reverts back to zero.

You can try few suggestions. Reboot your box, Reseat hdmi cable on both ends, try a different hdmi port or tv, replace hdmi cable if possible, and worst case try a factory reset but make sure you backup your servers and other settings if possible and see if this helps. Reset do it on your own risk. :)

Have you tried changing the HDMI cable ? Depending on the resolution/bitrate of the videos, the cable may be borderline. A Good quality HDMI cable is important on higher bitrates.

This topic can be closed He never let me have a look at it to try ttoubleshot at my end....was supose to drop it off and then....told me his wife decided to send it back 🙄.....thanks guys for tryin to help me.

Check the remote carefully and make sure it is snapped closed properly. Wife drops my older BT200 often and when it doesn't seem to register, it is always because the case has slightly split open (barely visible). Quick squeeze/snap back together and works fine again. And I would stick with an original remote (like Ryu mentioned above). Otherwise you will have "fun" trying to map the buttons (colored buttons, menu, info, last channel, etc..). Not worth the hassle.

Buy from here any original remote control. BuzzTV DirectRemotesBuzzTV Powered by Android™. The Custom BuzzTV 5 App Will Transform The Way You Way You Watch Television. Experience Fast Steaming, Ultra 4K HD Picture Quality & Live Streams All Around The Globe. Get

No information on guide is almost always server side issue Loading is usually box related

Could also be the EPG server is down. I know of at least one service who's EPG has been down for the last 2 days.

did you do a refresh?

Clear cache and setup fast login option if using Xc option

Huh ? Don't know how you came up with that assumption. I'm in Canada also, and have no issues with it, works fine on at least 3 different services, with and without VPN enabled. Some ISP in Canada now block many streams from a few different IPTV services, some ISP are worse than others. VPN is often a requirement lately with some services&ISP in Canada, especially during prime time evenings.

Definitely NOT normal. Try it and let us no.

That is pretty tell tell sign that your internet provider is blocking during prime time. Typically just before puck drop (7 or 8 pm), many channels go dark. And then once games are over (around 10 to 11pm) everything is fine again. If this persists, you will have to get yourself a VPN service to bypass any blocks. Please keep in mind that this is the last mention of this topic, since we do NOT provide support for IPTV services or 3rd party apps here (there are other forums for that). Issue is NOT the buzz box. What he meant, was to go into Menu when you are in LiveTV and scroll down to the Refresh option. Forces a reload of the playlist/channels and all their links.

Forum upgrade: please read before signing in We’ve upgraded BuzzTV Help to the latest version of our forum software. You’ll notice a fresh look and some new features. One important change: you now sign in with your email address, not your display name. Your display name hasn’t changed and still appears on your posts as before. Only the login is different. Can’t get in? Use the “Forgot password” link on the sign-in page and enter your email address. If you no longer have access to the email on your account, contact us and we’ll help you update it. A few older features, like status updates, are no longer available. If something looks broken or missing, let us know in this thread. Thanks for being part of the community!

I forgot it was changed before it woulldn't list buzztv 5 backups but now it does

Well, On the L1, when BuzTV 6 (lite) V1.0.105 was released back in February (at least on the L1) the release notes stated: I have not tested it on the classic AI, but if I get a sec, I can try it later tonight after I get home.

Great Dudette. No chance. You must have misunderstood, because there is NO buzz box that came WITHOUT a version of BuzzTV already preinstalled and functional. I got all 3 of my X5 boxes (X5 128AI, X5 64XC, and X5 SS) before they were released to general public and all 3 had BuzzTV preinstalled and fully functional. So there is NO way yours came without it.

This thread HAS zero to do with any storage or recordings. When it is mentioned to remove some categories, it is that some services/panels allow resellers to customize the categories that are available to users accounts. So instead of having 100 categories, where you don't ever watch 60 of them (international, specialty, etc..), then why not remove them and therefore you box does not see them or need to sort or index them. This can help speed up some devices. Not all services offer this amount of granularity, but some do. I have one service where I can literally select nearly every single category and enable or disable it at the server panel level. I even have one user who asked to enable only 1 category (50 some channels) on his account. So instead of getting over 13000 channels, he only sees just over 50, so loading up or refreshing channel list is super fast.

He did say he tried with BOSE headphones also and got same result. I tried 2 different BOSE headphones and had no issues. I'm assuming however that he has at least unplugged the power waited a few seconds and then re-plugged it to power cycle it. Using the remote to power it off is obviously not the same (especially if device is configured to suspend instead of shutdown)..

have you tried a hard reset?

Might be unlucky (it can happen). If he has another USB-C power supply (most do, since most phones today use USB-C), he can try to swap power supply/USB-C cable. If TV has an option for CEC, maybe try turning it off.

Todays update got back ....thank you Working good

according to the question and answer it's to the box using phone

All good now 👍

I put it on my iPad works really well Thank you

The update wouldn't cause this, it's just a coincidence on the timing. We have no control over ISP blocks of certain channels at certain times.

Upgrade not working, sound ok but screen black.

AGAIN, I NEVER said I was on the phone with a dev. I WAS on the phone with BuzzTV support. You have a serious problem with facts and with confusing rude with powerful. Maybe you'd feel better about yourself if you'd act like an adult instead of these pathetically weak attempts at bullying.

I am thrilled for you. I never said it wasn't working. When we were trying to resolve some setup issues, I specifically asked about live tv. He said it would be available in the future. You have no right to call me a liar when you don't have the facts to stand on. You're making an a$$ of yourself. You cannot change what happened. You are not that powerful. You were not on the call. The fact that you continue to misquote me, to misrepresent what I said, to berate me and to make false accusations only shows your true character. You have some serious issues.

I had buzztv 5 working on my 4500 before the 4900(first box to sell with buzztv 5) was for sale so the dev would not tell you it wasn't working when the x5 was released you're a liar

You're the only one saying I talked to the dev. If you're going to be wrong, be wrong at the top of your voice. You're making yourself look silly. You were not there and your opinion does not change the facts.

you never spoke to the dev at buzztv

Sorry dude, but that is BS. BUZZ themselves, would never have told you that. Maybe some 3rd party seller did because they did not want to support it on their service, but NOT BUZZ. EVERY BUZZ box that has ever been released to the public has had a version of BuzzTV Pre-installed. From Buzz TV 2, 4, 5 and now BuzzTV 6. The ONLY exception was the latest BuzzTV G-Series where it was not preinstalled (due to google requirements) but you had to download it from the google play store. You will probably NOT have a choice but to uninstall and reinstall Smarters if you plan to continue using Smarters. But instead of doing that, why not just finally setup the BuzzTV LiveTV application (which includes VOD/TV Series) also. And once you set it up, there is an option in the menu, which allows you to backup you server settings, favorites, etc.. to a USB stick. And should you ever need to reinstall, reset the box, or buy a new buzz box, you can restore your servers, favorites and other stuff without going through the whole hassle again.

My 10gb box was filled 9.5 gb and did same thing got rid of kids stuff and made big dif.. id like to delete more but cant fig it out