Sally15

Thanks

Not receiving the update on E5. Still on 946. In the notice it states New Update sent to All X5 Boxes on Android 11. Does this apply to the E5

Firmware 20230324 Buzz 5 App 5.0.799 I have tried both wireless and ethernet. Currently wired. Bell fibe internet 1G. Router in bypass mode. Have also tried VPN on or off

Hi, I see that other Buzz5 units have had software/firmware updates. When can I expect one for the E5. I have live TV crashing, CEC connection issues (rare), bluetooth remote (BT250) won't connect most of the time, video freezes but audio continues OK ( backup video player helps but still some freezing connection issues. Note that my other non Buzz TV boxes don't have the connection freezing issues.)

OK I'll be the one to ask. When can we expect an update for the XRS400

Do these TVs have LED or fluorescent backlight? LED backlight TVs I have not seen cause the issue. Fluorescent backlit TVs I have seen cause the issue. Depends on the frequency the backlight of the inverter running the backlight.

Any update on how to fix this issue. I am also stuck on firmware V20191007 / 4.0.365.