Skip to content
View in the app

A better way to browse. Learn more.

BuzzTV Help

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

X5 Super Sport

  1. Started by Adam,

    Good evening: Can I connect the X5 SS through my Denon Receiver without any issues? I know it says you can't with the PS6. Thank you, Adam

      • Like
    • 5 replies
    • 2.3k views
  2. Started by William Wood,

    Anyone having freezing problems I have tried everything I did factory reset the other day it worked great for two days now back to freezing about every 5-10 minutes .I have 2 suppliers and both freeze I also have a T2 box which is about 5 years old and it freezes also but not like the SS maybe once in a while So its not the internet Its hard wired cat 6 wire,I tried diff. players,using Mac servers,clear cashe,re set everythig the only thing that helped was the factory reset, Need help

  3. Started by RL2818,

    My box constantly re boots sometimes several times a day. Tech support after 2 weeks haven’t really helped in any meaningful way. Happens on different tv’s at different times of the day. I have several X5’s of differing models and only this ones acting up,,right from the day I got it last fall.

      • Haha
      • Like
    • 26 replies
    • 7.3k views
  4. Started by Dino,

    Have tried unplugging for a day. Plugged in loading for an hour. Doesn't get past Supersport logo? Where is the reset button? How do I get past this?

      • Like
    • 2 replies
    • 1.8k views
  5. Started by DeJesus,

    Hey all, Just got the latest X5-SS box and connected it to my new TCL 98Q672 TV. This is plugged in directly into the TV with the supplied HDMI cable. My Onkyo receiver is eARC connected. I have AppleTV also hardwired into the other HDMI port on the back of the TV. Everything is connected via Ethernet (no WiFi). At boot up, I paired the BT-400 remote and continued with the necessary updates. All went ok as expected. But at boot up, I only get 720P resolution. Tried rebooting, unplugging and re-plugging, tried the 3 different HDMI ports on the TV and also tried another HDMI 2.1 cable for kicks but nothing seems to work. I took the same X5-SS box and con…

  6. Started by GUAW,

    I just bought a X5 SS and to be honest I'm not very impressed. I have two other android boxes, an Nvidia Shield and a Humax freeview android box. On both these boxes I have TiVimate installed and it works perfectly, I can even record on the shield but the lack of space means I can't record much. I bought the X5 SS primarily for the abilty to record with more disk space, however I find I am unable to record anything at all. I did wonder if it is because I only have 1 connection on my sub and maybe BuzzTV doesn't like that, so I installed TiVimate on the X5 SS and set it up as I have on my shield but that will not record either. I can't find anything in the B…

      • Thanks
      • Like
    • 12 replies
    • 3.7k views
  7. Started by sperron,

    Hi, No sound on my TV when I'm using the X5 Super Sport model that I recently bought on black Friday! If I plug my U5 (same cable, same TV and port)= working. Need help before contacting BuzzTV support. Any idea? Thanks Sylvain

      • Like
    • 11 replies
    • 3.1k views
  8. Started by Vibeline,

    Hi Folks I just got this X5SS, connected to internet with LAN. (i did try wifi) same results I have an IPTV sub that I have been using for years. It plays the VOD/TV Series flawlessly using the Primary video player. Very nice picture, everything is quick. However, Live TV plays for 1 minute max before it freezes using the primary video player. the only way to get it going again is to close the buzztv 5 app then re-open it Live TV plays for 5 to 10 minutes before it freezes using the backup video player. If I go up 1 channel then back down 1 channel the video comes back on for 5-10 mins then freezes again. I have been using a buzztv xpl3000…

      • Like
      • Haha
    • 9 replies
    • 2.6k views
  9. I'm trying to install fubo-iptv via m3u on my BuzzTV X5 SS and continuously receive the following error: Cannot load Portal: failed to allocate a 40 byte allocation with 153360 free bytes and 149 KB until OOM, target footprint 268435456, growth limit 268435456; giving up.... I have tried a hard restart on the system and and a factory reset but am still getting the same response. The m3u connection string works on my other devices. Am I missing something or is there something that I can do to make this system work with fubo-iptv?

  10. Started by Siddeley,

    I am wanting to record audio only. (music channel live tv) Am I out to lunch on this? I have only stuck a toothpick in there before and don't want to screw things up. Can I use the av port on the box? What type of 1/8 male plug is required? (tip & sleeve, tip & (# of) rings & sleeve) What is the type of output is it, (analogue, digital of some sort)? Would be recording to a mini computer.

      • Like
    • 5 replies
    • 2.2k views
  11. Started by Fular,

    Hi I am not able to download Chrome Browser from the Google play store. It says the device is not compatible Did anyone else have the same issue? How did you manage to get Chrome installed. Thank you

  12. Started by Kam,

    I have a Samsung 4K smart tv, bill the x5 box work with this tv? will any smart tv work with Buzztv boxes?

      • Like
    • 2 replies
    • 1.6k views
  13. Started by thomasbomas,

    How do I enable HDMI passthrough on my X5 SS to my LG G4 OLED TV? Can't find the settings under CEC or Display &Sound. Have wired connection to 1 GiG speed and a 2.1 HDMI cable to TV. Thanks for your help.

      • Like
    • 13 replies
    • 5.8k views
  14. Started by Siddeley,

    Tv is older sony xbr 65x900e. Any buzz boxe that I have used in the past 2000, 3000, 3900, 4900, U5 (until it died) were all plug and play with the remotes adjusting tv volume. With the buzz box volume set to high. Did not have to do any setting adjustments on tv or the buzz box. X5 ss just received. Decided to pair bt-400 and it works fine adjusts tv volume, except will not turn on or off the tv, no big deal. This remote lives in the kitchen and is used when we have our evening meal and is used to change news channels. Tried to get a second bt-400 to work. It will not work tv volume. It will not work any volume unless the force max volume is turned off then…

      • Like
    • 4 replies
    • 2.1k views
  15. J'avais un xrs 4900 et j'ai acheté BuzzTV X5 SuperSport j'ai pris mon disque dur externe WD et je les mi sur le x5 et ilme dit qu'il est ejecter je les formater et toujour ejecter pourquoi qu'il ne fonctionne pas

  16. Started by Ryu,

    anybody having issue with BG image not working on default theme? other three themes asking for storage permission.

      • Thanks
      • Like
    • 11 replies
    • 3.1k views
  17. Started by Ryu,

    getting popup installing update and disappears in few seconds but nothing happening. cleared cache and reboot the box still no luck. still at 5.0.936. thanks 🙂

      • Thanks
      • Like
    • 5 replies
    • 2.1k views
  18. Started by Ryu,

    if you long press info button on BT400 remote control brings up initial BT pairing screen.

      • Like
    • 2 replies
    • 1.7k views
  19. Hello, I am new to the forum. I have question regarding my BuzzTV Supersport; after setting up a recording(s) when I enter the PVR icon there are no recordings. No EPG Available. Return to view the recording and select PVR there is nothing there, only a message “No EPG Available”. Any assistance in this matter would be much appreciated. Thank You Pat

  20. Started by Ryu,

    unable to use navigation keys on Netflix app. so when launch Netflix app it does not let me sign in or go up or down with any keys on both remote controls except mouse courser.

      • Like
    • 6 replies
    • 2.3k views
  21. Started by Ryu,

    is it possible to have network share option? its not in buzz utilities. Thanks

    • 0 replies
    • 1.5k views
  22. Started by Ryu,

      • Like
    • 8 replies
    • 3.2k views

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.