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Frozen loading screen

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Have tried unplugging for a day. Plugged in loading for an hour. Doesn't get past Supersport logo? Where is the reset button? How do I get past this?

6 minutes ago, Dino said:

Have tried unplugging for a day. Plugged in loading for an hour. Doesn't get past Supersport logo? Where is the reset button? How do I get past this?

 

https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/

Different box, same procedure, same location (basically in the back of the A/V port). 

Use a toothpick or something, and you will feel a click when you enter it into the A/V hold.  Hold it and plug it in while holding it.   I personally prefer a snipped off Qtip (instead of a toothpick), more sturdy, and the perfect thickness.

 

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