I can't seem to get the update to download 

how long are you waiting for it to prepare?

I finally got it to download but Disney plus won't update 

44 minutes ago, Chris1 said:

I finally got it to download but Disney plus won't update 

does it work if you don't update?

No it never has because I was told it need a firmware update but the i download don't fix it yet 

also release notes post about disney+

so installed version doesn't work?

if so try google play store to update it

Edited October 22, 20241 yr by dishuser

It's not in the Google play store 

15 minutes ago, Chris1 said:

It's not in the Google play store 

just checked

it's in aptoide

You really shouldn't be posting beta updates in public.

Sorry 

so did you get disney+ to work?

No still won't update 

17 minutes ago, Chris1 said:

No still won't update 

uninstall Disney+ app first by going to settings, apps, Disney+ and uninstall then restart your box. wait for your box to reinstall Disney+ app then relaunch and should work 🙂

27 minutes ago, Chris1 said:

No still won't update 

do you have 3.8.0?

I do and it loads instantly

I have what was included in the last update I installed Disney plus and restart the box but nothing is happening 

Just now, Chris1 said:

I have what was included in the last update I installed Disney plus and restart the box but nothing is happening 

did you uninstall and restart? if yes then wait until you see Disney+ back then relaunch. it might take couple of minutes before it shows up. 🙂

It came up but it's not showing 4k just hd 

1 hour ago, Chris1 said:

No still won't update 

it won't update because 3.8.0 is the latest

How do I get it to do 4k 

You have Disney+ Standard or premium Subscription ?

And did you verify that the content you want is available in 4K ?

Edited October 23, 20241 yr by Emporium

Yes I have the premium one and yes I know the star wars films are in 4k but it only shows hd 

If you check the DRM app, on the right what is your current version of HDCP ?  "IF" I recall correctly, Disney+ app requires v2.2 for 4K (but I could be wrong).  And you check the options to ensure it is not set to data saving or something ?  I don't have a disney+ sub any more so just going from memory.

 

Yes to all 

6 minutes ago, Emporium said:

If you check the DRM app, on the right what is your current version of HDCP ?  "IF" I recall correctly, Disney+ app requires v2.2 for 4K (but I could be wrong).  And you check the options to ensure it is not set to data saving or something ?  I don't have a disney+ sub any more so just going from memory.

 

2.2.0 is 3 years old

3.8.0 is weeks old

I have what the latest update was for