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**NEW** Official X5 Firmware + Buzz 5 App Update - September 22nd, 2022

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4 minutes ago, Djtank said:

My X5 will not update. Tried numerous times. It will download and then tell me to reboot. After rebooting nothing happens it locks up. I have to unplug and plug the box in about five times so that I can use it and then it tells me to update. While watching shows a notice will pop up telling me to update this is really frustrating. This has been going on since I bought the box about 4 months ago.

 

you need to load 3 files to sd card

I posted the video above

write down all your server info because the fix resets the box as well

https://mega.nz/folder/TIlUzZhR#vIOZKq43u3MS3Y3zoFHdkQ

 

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  • allaboutbuzz
    allaboutbuzz

    We made 3 separate How To Videos To make things easier.  X5 Manual Firmware Update - Downloading The Firmware files https://youtu.be/ccHvIpm0Nys X5 Manual Firmware Update - Setting up

  • Flyinghigh
    Flyinghigh

    Well, you guys are awesome at 1 thing. Gang up on the poster and make them feel small, call them names and make them stop posting. Problem solved. Thanks BuzzTV! Your support from the "official f

  • allaboutbuzz
    allaboutbuzz

    If its permanently on red light The box is bricked now basically The SD card we shipped you won't even fix it now. I suggest you just email us back on the ticket we had with you, and you w

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So I have to do this every time there's an update? Why are other people are able to update? 

29 minutes ago, Djtank said:

So I have to do this every time there's an update? Why are other people are able to update? 

No  once this update is done you will be able to update normally 

  • Author
On 10/9/2022 at 10:02 PM, dishuser said:

you need to load 3 files to sd card

I posted the video above

write down all your server info because the fix resets the box as well

https://mega.nz/folder/TIlUzZhR#vIOZKq43u3MS3Y3zoFHdkQ

 

We made 3 separate How To Videos

To make things easier. 

X5 Manual Firmware Update - Downloading The Firmware files
https://youtu.be/ccHvIpm0Nys

X5 Manual Firmware Update - Setting up and formatting your microSD card

https://youtu.be/aInIIo_KtJA

X5 Manual Firmware Update - Updating the box

https://youtu.be/z7uZtqeZwao

 

I made my own card .the first time I had red light on . succeeded  the second  time and the box updated.

Finally got my other X5 to upgrade with the SD card !!!

happy happy works perfect 🤩 

I put the three files on an SD card when following the video instructions the light turns blue right away as soon as I release the button.

Cannot get the box to update. Current firmware version  v20220628

10 minutes ago, Djtank said:

I put the three files on an SD card when following the video instructions the light turns blue right away as soon as I release the button.

Cannot get the box to update. Current firmware version  v20220628

are they in root or a folder?

I formatted the SD card first.

When I put the SD card into my computer all I see on it are three files that were downloaded. I do not see any folders.

When following the instructions on how to use the SD card the procedure does not work. As I stated when I release the button the green light comes on immediately and the files do not download my box reverts back to the way it was.

The SD card is one that I have used in the past in my cell phones.

Maybe I should try a different SD card? Or a new one?

 

17 minutes ago, Djtank said:

No I don't think so just each file and the size

you can't see files in storage

I downloaded the files onto the SB card according to the video what am I supposed to see when I look at the contents of the SD card?

Edited by Djtank
Clarity

If you go into file/browser on the X5 and you select the SD card, do you see the 3 files (without selecting any subfolder after choosing the card) ?

I'm assuming you formatted the card using FAT32 ?  Not NTFS or anything else ?

If you do have another SD card, then it does not hurt to try another card.  I have had some cards in the past which seem to work great for storing files and pictures, but no devices would be able to use them for recovery/boot type updates.  Not saying that is the issue, but you mentioned that you have other cards, so why not try with another one.

 

 

Sorry I misunderstood some previous questions when I do what you just said I see a folder that says X5 boot card. Inside that folder are the three files that I was talking about

Edited by Djtank

There is your problem 🙂   You downloaded all the files together from the mega.nz file instead of one at a time.  Mega ZIPS up all the files and created a file called "X5 boot files.zip" which contains the 3 files.

Try downloading the files one by one, and put them at the base/root of the SD card and you will be fine.

I'd tell you to unzip the file or move the files, but not sure if you have just a single ZIP file and the browser if just opening the ZIP file to show you contents.  OR if it has already been unzipped to a folder in root.   Hence why I tell you to redownload them, one by one.  Download the 2 tiny files first, and then download the one larger IMG file (since it takes a little longer).

 

Edited by Emporium

What I did was I downloaded the zip file and then I unzipped the file and at that point moved the 3 files together to the SD card. Can I just move the unzipped files one by one onto the SD card?

I cannot tell you how thankful I am for all your help. Well yes I can thank you so much

The instructions I got were to download them as a zip file so the video was incorrect that somebody sent me

 

2 minutes ago, Djtank said:

I cannot tell you how thankful I am for all your help. Well yes I can thank you so much

The instructions I got were to download them as a zip file so the video was incorrect that somebody sent me

 

but it doesn't tell you to unzip them

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