January 6, 20206 yr Hi . Went through initial setupp and got the Device Not Authorized. Tried the 15 minute power off suggestion but the same warning was still up. What now? thanks
January 22, 20206 yr On 1/6/2020 at 11:55 AM, Sammymia01 said: Hi . Went through initial setupp and got the Device Not Authorized. Tried the 15 minute power off suggestion but the same warning was still up. What now? thanks Did that resolved the issue because I have the same problem
January 22, 20206 yr 47 minutes ago, Memos said: Did that resolved the issue I have the same problem brand new box Reboot your box and try the update again. The update server was offline for about an hour today. So might have happened to you during this time.
January 27, 20206 yr hi im having the same problem tried 6 different boxes but all came up with same message device not authorized please help
January 27, 20206 yr 1 hour ago, bans said: hi im having the same problem tried 6 different boxes but all came up with same message device not authorized please help Wow 6 different boxes ,u talking about xr or xrs , because I sold by now around 50 boxes and none give me this problem
January 27, 20206 yr 2 hours ago, bans said: hi im having the same problem tried 6 different boxes but all came up with same message device not authorized please help Our update server was offline for a few hours this morning for maintenance Its back online now So you can retry the updates on your boxes and it should work now We apologise for this
January 28, 20206 yr 20 hours ago, bans said: hi im having the same problem tried 6 different boxes but all came up with same message device not authorized please help all updating now thanks
January 28, 20206 yr 18 hours ago, Nelutz said: Wow 6 different boxes ,u talking about xr or xrs , because I sold by now around 50 boxes and none give me this problem i did about same b4 this problem Edited January 28, 20206 yr by bans
January 28, 20206 yr 4 hours ago, bans said: i did about same b4 this problem Maybe is a batch that has hardware problem, and u got it ,I will go back to the supplier and return them ,now depends on the supplier if is accepting to return and replace them.
January 28, 20206 yr 6 hours ago, Nelutz said: Maybe is a batch that has hardware problem, and u got it ,I will go back to the supplier and return them ,now depends on the supplier if is accepting to return and replace them. can you pm me one or two serial numbers that dose not authorize?
January 28, 20206 yr 20 minutes ago, BigBision said: can you pm me one or two serial numbers that dose not authorize? Is not me who has the problem 🙂, I was just saying if I was him ,is @bans who has the problem.
January 29, 20206 yr Some new boxes experience this device not authorized issue. This problem is resolved for all who experience it. Thanks
January 31, 20206 yr On 1/29/2020 at 11:04 AM, Stugots said: Some new boxes experience this device not authorized issue. This problem is resolved for all who experience it. Thanks I thought the ,devs said the update server was off Edited January 31, 20206 yr by nbs.
January 31, 20206 yr 5 hours ago, Lantzco said: So what is the latest firmware update version number ?? firnware v20191210 buzz 4 version 4.0.404
February 14, 20206 yr 58 minutes ago, Bob said: im having this issue today with 3 new xr 4000 boxes is the server down? Hmm weird I just updated a new XR today and no problem
February 14, 20206 yr I kept trying then it finally did it had the tv set to 1080p then tried again with 1080i and that took, maybe just because I had to try 4 times I have 2 more I have to try again later
February 18, 20206 yr On 2/13/2020 at 6:57 PM, Bob said: im having this issue today with 3 new xr 4000 boxes is the server down? The update server was offline for a few hours on Thursday So this is probably why you had these issues It's been back online since Thursday afternoon (Eastern Time) without any issues since then.
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