May 4May 4 If I sent you my unit it keep dropping wifi and I have to boot again every time when it goes off ? Or trade it please advise. All my devices are Buzz 4 go them accept this one gives trouble
May 4May 4 1 hour ago, parveshgogna said: If I sent you my unit it keep dropping wifi and I have to boot again every time when it goes off ? Or trade it please advise. All my devices are Buzz 4 go them accept this one gives trouble Why not update to buzz 5?
May 4May 4 Dropping of WiFi could be just a compatibility with older router. Compatibility issues are common and more pronounced when you try to stream (constant streaming of data). Stuff like tablets and phones will most often not stress any wifi connection unless you try to do constant streaming over long periods. If your router has the option to disable "bandwidth steering", or option to separate the 2.4 and 5Ghz bands, do it. Some routers will combine both on a single SSID but they try to calculate and redirect connections to what "they" think is the best connection. So they may try with 5Ghz, and then realize it is not stable and try to switch back to 2.4Ghz.. But the router will often try to promote 2.4Ghz to 5Ghz when they see it is available again, and it is an never ending loop. Once you split the 2 bands and see a separate SSID for each band, then for streaming, try connecting to the 2.4Ghz band specifically, which is more stable over longer ranges. Other option if you are not too far, is to run an ethernet cable from your router to the box. That is the most stable connection.
May 4May 4 I'm assuming his older boxes are on BuzzTV 4, since no X5 was ever delivered with BuzzTV 4. Having said that, very few devices which were initially delivered with 4, were NOT upgraded from 4 to 5.
May 4May 4 Author Only x5 need help I did everything what you guys advised my service provider and internet also now what can we do?
May 4May 4 So you split your 2.4 and 5Ghz bands and have 2 different WiFi SSID (to distinguish between the 2), and tried to connect using the 2.4Ghz band ? If so, then it is a compatibility issue with your router. Don't know what brand router you have, but as nbs mentioned, do what Ryu mentioned to effectively use a different wifi. I've seen many compatibility issues with many Dlink routers and many newer media boxes (Friends do not let friends buy/use dlink routers).
May 6May 6 On 5/4/2026 at 2:02 PM, parveshgogna said: Only x5 need help I did everything what you guys advised my service provider and internet also now what can we do? Are you using a Wifi Mesh Network in your house? Usually called Pods, some ISP provide them Or Amazon eero or Google Wifi is similar The box could be connecting to a pod that is further away and switching between one that is closer/further (back and forth basically) I think of Router settings its called Band Steering Can try turning that off, to see if it helps This would be done on the router itself Not the box
May 9May 9 Author On 5/6/2026 at 1:11 PM, allaboutbuzz said: Are you using a Wifi Mesh Network in your house? Usually called Pods, some ISP provide them Or Amazon eero or Google Wifi is similar The box could be connecting to a pod that is further away and switching between one that is closer/further (back and forth basically) I think of Router settings its called Band Steering Can try turning that off, to see if it helps This would be done on the router itself Not the box I did everything I think it is your WiFi external defective I would like to get it fix or trade I have sent pictures of this unit but tell me what do I need to ship I got even box it came
May 9May 9 You will need to contact cs @ buzztv.com and explain it to them if you need to return for potential repair/replacement under warranty. Did you split your Wifi to 2 different SSID to force the router to split the 2.4Ghz and 5Ghz to different SSID ? What router are you using ?
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