January 3, 20242 yr Hello, when I go to VOD to select a tv show, no episodes show. They eventually came up yesterday, but no they haven’t shown all day today. Movies work, but episodes in TV series are not there. The box is updated to the latest version. I’ve exited and reloaded channels. Not sure what else to do. Thanks!
January 3, 20242 yr Have you tried the other player? Contact your service see if they are having issues Edited January 3, 20242 yr by nbs.
January 3, 20242 yr Have you tried using another app (like smarters or stbemu), just to ensure it is not your provider ? Also, are these shows you have tagged as favorite or are you searching from them clean ? Favorites can go "Stale" if the provider changes enough in the list (ie: servers, links, etc..).
January 3, 20242 yr Author Thanks for the ideas - I’m very new to this, not sure how I would change the player? yes, these are tv shows in my favourites. I’ve tried searching for the same show after removing it from my favourites and it still didn’t work. it comes and goes though - some days they’re there and it can go almost a week with the episode showing up.
January 4, 20242 yr Maybe their server is overloaded and when your box tries to populate it and get's no response. Checking with another app, will give you some sort of confirmation at least. Favourites I often only tag for temporary use. And if they eventually get to a point that I see no episodes, I just remove the favorite and re-search and it typically is fine again for a while until server reshuffles links/redirects.
January 4, 20242 yr Author Cool. I’ll give it a shot… I’ll check in with the provider if that doesn’t work. Thanks for the ideas!
January 4, 20242 yr 2 hours ago, Dolfan said: Thanks for the ideas - I’m very new to this, not sure how I would change the player? yes, these are tv shows in my favourites. I’ve tried searching for the same show after removing it from my favourites and it still didn’t work. it comes and goes though - some days they’re there and it can go almost a week with the episode showing up. Menu ,settings, config highlight vod,tv and change player
January 4, 20242 yr When you so "no episodes show", I assume you mean that you see the TV series in question, but when you go into it, the only option you have is "possibly" to see a trailer and that's it ? No seasons or episodes available to select ? OR Do you actually see everything there, but when you select them, they don't play ?
January 4, 20242 yr Author Yes, I see the series icon. When I click the series there is nothing to play. None of the episodes show up, just the icon.
January 4, 20242 yr sounds like a problem on service side you don't mention model used as well as firmware and software versions and posting latest update is installed is pointless
January 5, 20242 yr like I posted before I believe it's on service end also when in live tv have you checked for updates?
January 5, 20242 yr Author Are you saying when watching live tv - click menu and check for update there? Yes, no updates available I have to wait for bro-in law to return from vacation to check with provider, he got me the box. lately, when I go into a series in VOD it’s still blank. I recently left the tv in the blank series, when I came back awhile later the episodes were loaded. Since then I tested and if I stay in the blank series the episodes eventually load. Maybe after 5-10 minutes. My internet connection is about 350mbs - I assume that confirms it’s a provider issue?
January 1, 20251 yr On 1/5/2024 at 9:41 AM, Dolfan said: Are you saying when watching live tv - click menu and check for update there? Yes, no updates available I have to wait for bro-in law to return from vacation to check with provider, he got me the box. lately, when I go into a series in VOD it’s still blank. I recently left the tv in the blank series, when I came back awhile later the episodes were loaded. Since then I tested and if I stay in the blank series the episodes eventually load. Maybe after 5-10 minutes. My internet connection is about 350mbs - I assume that confirms it’s a provider issue? Did you find a way to fix it? I have the same issue
January 1, 20251 yr 14 minutes ago, mumik08 said: Did you find a way to fix it? I have the same issue did you try a 3rd party iptv app to confirm it's not the service you use?
January 27, 20251 yr I have the same issue with BuzzTV as well. Everything is OK, liveTV, VOD, but under TVSeries there is nothing. I installed Tivimate and I can see all the Shows - so on the provider side everything seems to be OK. As far as the player I changed from something like Configured to Default but it does not make any difference.
January 27, 20251 yr 1 hour ago, kr16 said: I have the same issue with BuzzTV as well. Everything is OK, liveTV, VOD, but under TVSeries there is nothing. I installed Tivimate and I can see all the Shows - so on the provider side everything seems to be OK. As far as the player I changed from something like Configured to Default but it does not make any difference. maybe the tv series are in vod
January 28, 20251 yr What buzztv box model ? And what firmware and software version is installed (should be able to see from the updates screen) ?
January 28, 20251 yr 37 minutes ago, kr16 said: XRS4000 firmware V20211111 iptv ver. 4.0.530 wow that's old go to updates screen and after checking for an update enter 2015 with remote
January 28, 20251 yr Do what DU mentioned and it will bring you into 2025 🙂 But be patient, it will update and then after the reboot, it will probably update another 1 or 2 times. But it's be worth it.
January 28, 20251 yr 2015 gives me No Beta Update Available I tried different combinations (assuming 2015 is a year) but it didn't do anything. Is there a way to load the firmware from USB ? thx
January 28, 20251 yr 12 minutes ago, kr16 said: 2015 gives me No Beta Update Available I tried different combinations (assuming 2015 is a year) but it didn't do anything. Is there a way to load the firmware from USB ? thx email cs@buzztv.com with model and mac
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