Please help. When I select some ppv movies it displays "Media format is not supported ". I am using a BuzzTV  XRS4000. Is there another Media player that can be downloaded and installed to fix this problem? 

do you have latest buzz5 installed? 

try to switch player (hit the menu button configuration ,media player) and see if that help. 

Edited March 3, 20224 yr by Ryu

Thank you I will try that and post the results. Much appreciated.

Hey Ryu,

I changed the video player setting as you suggested and it worked. Thank you very for advice.

Raymond 

I realize this thread is several month old but if I can add an advice to any future reader who may run into the same issue; I would like to suggest a VLC player as it will play just about any Codec you throw at it. I have been using it for many years and have yet to come across a media that does not play on VLC.

One of the buzz players is a version of vlc

3 minutes ago, Robert_Freemont said:

I realize this thread is several month old but if I can add an advice to any future reader who may run into the same issue; I would like to suggest a VLC player as it will play just about any Codec you throw at it. I have been using it for many years and have yet to come across a media that does not play on VLC.

walk before you run

vlc is the default external player 😉

Judging by the level of sarcasm, it sounds as if some are on high-horse. Just be careful you don't fall off that horse.

On 12/17/2022 at 6:51 PM, Robert_Freemont said:

I realize this thread is several month old but if I can add an advice to any future reader who may run into the same issue; I would like to suggest a VLC player as it will play just about any Codec you throw at it. I have been using it for many years and have yet to come across a media that does not play on VLC.

The Default/Backup Player on our apps is VLC already
Its just Libvlc, so the VLC player without the GUI from the VLC app

Its built into our app

You can change players in the configuration menu of our app

Thank you for the information.

Thank you for the information.

My comment/post was purely based as an addendum as the search results did nor reveal anything pertaing to the VLC player. Yes, I am aware there is an app already installed on most Buzztv stb's but I was also adding to using VLC for other OS platforms. If STBTALK wants to be a forum for a lot of people seeking help/advice on iptv hardware and all the additional information, being respectful to each other should start with an introspective view. Off the cuff remarks are never appreciated or helpful to the public forum enivironment. Cheers.

Stbtalk is the official buzz forum 

It's for support of buzz only

This forum has nothing to do with other os platforms.  It is BuzzTV only.

You revived a 9 month old thread (which there was no need for), to make an irrelevant comment, regarding a box which you clearly don't know much about.  The fact that VLC is one of the included media player choices is a known fact to anyone who takes some time to read any of the other threads here.

This thread should be closed.  If you have a need for support with a Buzz product, you are welcome to start your own thread.

Cheers, and Happy holidays.