March 27Mar 27 Last couple of nights I haven't been able to see the TV guide. When I hit guide on the buzz remote it kicks me to my server settings. I select the server and it shows it refreshing etc then goes to the guide, but no info. can't see any shows ahead or behind? Doesnt matter which server I use. same issue. I use the 3 line button on the remote to refresh and nothing changes. Goes back to single channel. Thoughts?
March 27Mar 27 MAC or XC type connection ? I know that for MAC type connections there is a new version coming soon which includes "Fixed EPG Loading on MAC for Some Servers". Obviously it depends on the server however. For XC, I have not had an issue (at least with the 2 servers I mainly use - and you know one of the servers at least 🙂 ). Maybe something has glitched ? I'm assuming you went into menu and "cleared EPG" to force a reset ? Try changing EPG source (server vs xml) ? Is it just in "guide" view or even in channel list view (where you see what's playing and a few more) ? backup, clear storage on buzztv 6 app and then restore maybe ?
March 27Mar 27 Author I had the same issue with both servers. One is Mac and one is XC. I will try the setting suggestion and see. Thank you!
March 27Mar 27 Author I had the same issue with both servers. One is Mac and one is XC. I tried your suggestions no luck. That one app with one server I can see the guide. So it seems to be in buzz tv part. Both servers have the same issue. I go to guide, no information. It kicks me to the server connect info box and both are showing. Connected. Viscious loop.
March 27Mar 27 Author I managed to get one of my servers to load. The XC server shows the proper guide. But the MAC server nope. Go figure.
March 27Mar 27 16 hours ago, Macman_ca said: I managed to get one of my servers to load. The XC server shows the proper guide. But the MAC server nope. Go figure. XC defaults to using XML EPG Mac uses a different method Could be that the EPG is up on the XML but down on Server method via MAC MAC only has one method for EPG, XC in Configuration can use XML or Server
March 28Mar 28 I am having same issue on 2 servers. I have tried all your suggestions Emporium, without any success. Thinking this is a server issue, seems strange that it's happening with both servers.
March 28Mar 28 Since they are both XC, have you tried switching EPG source (menu->settings->configuration - and scroll down to EPG Source), to switch between xml and server epg, as mentioned by aab above ?
March 30Mar 30 Author Still having issues with guides. Both types have issues. some channel info, other none. So you can't select a show time slot only go up and down in the channels.
April 26Apr 26 I’m having this issue on 4 Buzz B5 boxes in my house.. all are saying; ==cannot load EPG == My other buzz boxes on the same servers are fine, but these B5’s all are doing the same thing.. just started a week ago. I have factory reset, clear cache, clear EPG, change MAC address… nothing works
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