Hello Everyone,

Just bought a B5 box, unpackaged it and updated - but  - can't download off the playstore without be google account configured,  can't configure via settings as it just does nothing when you click on the account setting option.  

Anyone know haw to fix?

Yes, latest updates on it.  

Go to  settings off the main menu the to add accounts.

Its always asked me to login to Google I've never had to go into settings

13 minutes ago, nbs. said:

Its always asked me to login to Google I've never had to go into settings

Same here.. As soon as you launch play store, since there is no account already on the box, it brings up the login screen.

 

Yes - when I launch playstore and I attempt to signin  it basically brings up a "checking info" box, which then disappears,  and DOES NOT allow me to enter my credentials.

SO I tried through SETTINGS - Accounts to add,  click on it a momentary pause, and nothing, 

WTF cannot put my google credentials in at all....   catch-22

btw - youtube app worked but playstore  doesn't 

 

AND tried google browser - signin - does NOTHING,  wont prompt at all

Edited February 8, 20251 yr by Pappyl

Just curious, are you connected wired or wireless ?  I know it sounds dumb but whatever you are connected, try to switch.  So if you are wired, try wireless (or vice versa) if possible.

You could always try a hard reset to see if it was not some initial config glitch.

You can follow this procedure..  Different box, but procedure is the same.

https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/

 

I already did a soft reset

I'm connected via wired, so let me try my wireless first and see if that works.

I honestly don't you google play store much anyhow.  Unless you have a paid app or subscription, it's not too critical.

For most of the apps I use, I download the APK files from a number of mirror sites, or I have the APKs already on my NAS server and a USB key and side load them all.  Other option is to use APTOID which is preinstalled on the box.

well I did a wireless switch - nope

Just doing a hard reset

Is this device not recognized by google at all?

 

hard reset worked!

Glad to hear

4 hours ago, Pappyl said:

hard reset worked!

Probably some strange glitch during initial setup.  I know some of the stuff we ask to try sounds "pointless" to some, but there is a "logic" to the madness 🙂

Anyhow, glad it works for you now.

6 hours ago, Emporium said:

Same here.. As soon as you launch play store, since there is no account already on the box, it brings up the login screen.

 

click remember me when logging in will add the account to the box

2 minutes ago, dishuser said:

click remember me when logging in will add the account to the box

I no longer use my google account on any of my media boxes.  I have no need for it.  I have all the APK downloaded, and I will not update unless I "need" to update.  If it ain't broke, don't fix it.