How to fix this problem on live Tv streaming when vod is working fine. “Media format is not supported” is displayed.

Edited March 18, 20242 yr by Anu

try to switch media player.

if its on server side then you need to contact server.

Thanks for replying…the issue still not fixed.

Post more info

Mac,xc api or m3u

Software ,firmware?

Which model?

 

Buzz 5 XRS4500, Mac

Post more info

Mac,xc api or m3u

Software ,firmware?

Which model?

Software, firmware?

Software ,firmware ?

Thanks for replying guys latest firmware running V20220919 and the latest software. Still no live Tv streaming for the past 4 days…

 

IPTV VERSION - 5.0.919

1 hour ago, Anu said:

Thanks for replying guys latest firmware running V20220919 and the latest software. Still no live Tv streaming for the past 4 days…

 

Ask your service for a mac reset

On 3/17/2024 at 10:54 PM, Anu said:

How to fix this problem on live Tv streaming when vod is working fine. “Media format is not supported” is displayed.

If you tried both players and get the same issue. The issue might be one of the following. 

1. Your ISP is blocking your servers live TV channels. A VPN should solve this. You can hot spot your phone, and connect your box to it. To see if your Live TV works

If it does, then you will need to get a VPN for your Internet. As your ISP is blocking it. 

2. The Live TV is down on your server. 

Try #1 first though. 

Thanks a lot allaboutbuzz for your reply. You got that right. I tried the first option and it worked when I connected the box to my phone’s network.  Thanks again.

Hmm..  Guess ISP is blocking.   You either get and use VPN now all the time, or look for another service which is not blocked by your ISP and does not need VPN (not yet at least).

 

10 minutes ago, Anu said:

Thanks a lot allaboutbuzz for your reply. You got that right. I tried the first option and it worked when I connected the box to my phone’s network.  Thanks again.

Good to hear you figured it out