I have a Formuler GTV and a Buzz TV Classic. I started losing a bunch of channels, so I installed Surfshark VPN on my Formuler, and voila - everything is good. I next installed Surfshark VPN on my Buzz TV Classic - no joy. No channels at all.  Suggestions?

Are the channels just dark, or do you get something like media not supported or something ?

Back during the world cup, when I had channels being blocked by my ISP, I installed Windscribe VPN on my Buzz and everything worked fine.  On surfshark, are you using the same geographical server ?  

 

Channels are just dark. On the Formuler box, it doesn't matter which country I select. All the channels work. I do not know what country my servers are hosted in. I set up the VPN on the Buzz TV with the same settings as the Formuler, but they are all dark on the Buzz TV.

31 minutes ago, BadDogTitan said:

Channels are just dark. On the Formuler box, it doesn't matter which country I select. All the channels work. I do not know what country my servers are hosted in. I set up the VPN on the Buzz TV with the same settings as the Formuler, but they are all dark on the Buzz TV.

ISP knows where your service is located

try a different location in vpn

Tried several different locations. No luck. All channels black.

Pm allaboutbuzz with all your info. He might be able to help you.

 

Make sure vpn protocol is set to openvpn TCP

I tried all the protocols, but no joy. I tried NordVPN and got it going.

Edited July 27, 20233 yr by BadDogTitan

Hmm.. Interesting.. So surfshark was the issue ?  That is strange.

 

I know, right? SurfShark works perfectly on my Formuler boxes.

That surprises me because SurfShark is working perfect on all my Buzztv boxes and I have 4 of them. (U5, XRS4900, XRS4500Max, XRS4500)

 

10 minutes ago, BadDogTitan said:

I know, right? SurfShark works perfectly on my Formuler boxes.

did you try uninstalling and reinstalling?