Hi,

I recently purchased a Buzztv XRS 4900 from Amazon.ca and updated it on the first setup. I am setup with IPTV and when I try to record a channel it begins recording, then shortly it will either fail or stop recording. Even when it doesn't error out the recorded channel wont play in the PVR.

Also when entering the settings menu it forces it to stop the recording.

What could be causing this issue?

Recording to internal or external

If external did you format it?

 

Recording internal, no external drive connected.

What version of buzz 5 are you on?

Says version 4.0.549

 thats what im using

so when you go to pvr options,recording storage location ,its checked?

The recording storage is set to internal. Only option I see available.

Something I read on another post when checking my network connection is that ethernet was showing as not connected even though the programing works and it is only connected via ethernet. I enabled and disabled wifi and it now shows as connected. 

Doing a recording test to see if it works now.

Is the box able to record when the unit is powered to standby, or does it have to be left on for it to work?

you can leave it on the home page I think it works on standby not 100% sure though

In a future update you will be able to power it off

That would be amazing if you could power it off and still be able to record.

I have my Logitech remote turning tv > receiver > buzztv on and off. There I don't have an option to have it not turn it off on power command.

I did set the power function to standby hoping it would work.

12 minutes ago, nbs. said:

you can leave it on the home page I think it works on standby not 100% sure though

In a future update you will be able to power it off

Were currently working on being able to wake up box to record from shutdown/full power off and standby
We currently have wakeup from shutdown/full power off working, just finishing up from Standby

 

We also just finished adding
- Create Manual Scheduled Recordings from schedule menu
- Record Multiple Days, like Every Tuesday or Every Day or Every Thurs and Saturday etc.
- Playback a recording from recordings menu while its still being recorded (This only works on servers that offer 2+ connections)

 

We plan to release this on our next update
Along with the New VOD + TV Show menus and added features there.

if the power option is set to standby it will be in standby no matter which remote you use

Did two more recordings as a test. One of them said it was completed 30m tv slot and only a couple minutes recorded from it.

The next recording test said it completed as well. When I press play on the PVR recording it tries to open and flashes back to the PVR menu.

Could I have a defective unit? I tried everything I can think of.

< Update >

It turns out I can only record the channel I am watching. If I switch channels it breaks the recording....

Is this down to the stream provider or the unit itself?

Your service must allow two streams You should still be able to record and use an app etc if allowed only one stream

Thanks for confirming 

1 hour ago, lsbuzz said:

< Update >

It turns out I can only record the channel I am watching. If I switch channels it breaks the recording....

Is this down to the stream provider or the unit itself?

The Buzz 5 app has a way to detect if the server you're using supports record + watch another
This only works on XC Login + M3U Servers

MAC servers is not possible to offer record + watch another, as they only allow 1 stream per subscribed MAC.

1 hour ago, allaboutbuzz said:

The Buzz 5 app has a way to detect if the server you're using supports record + watch another
This only works on XC Login + M3U Servers

MAC servers is not possible to offer record + watch another, as they only allow 1 stream per subscribed MAC.

I have a mac server that allows 2 connections

the user can't test recording as they have a 4500

19 hours ago, allaboutbuzz said:

The Buzz 5 app has a way to detect if the server you're using supports record + watch another
This only works on XC Login + M3U Servers

MAC servers is not possible to offer record + watch another, as they only allow 1 stream per subscribed MAC.

Thanks for letting me know, this is great information!

This may have been mentioned before somewhere. If the unit is set to suspend can it record or does it have to be powered on to work?

until next update box has to be on

2 hours ago, lsbuzz said:

This may have been mentioned before somewhere. If the unit is set to suspend can it record or does it have to be powered on to work?

Currently being worked on right now
Hope to finish it within next few weeks.

I've been trying to get my device to record now and I keep getting a fail message in the PVR listings. I have an SSD formatted to the device, with settings to send all recorded shows to the SSD, but waitching live or setting the channel I am watching to record 2 min later it's just not recording. What am I missing?

have you tried that ssd with your pc and see if it pops up and try to save and play form it on different device.

remove ssd drive and try to record internally. if that works then reformat ssd again and try again. if it does not then either it was not formatted properly or doing something wrong.

With just the internal storage the unit is not recording either. Same error on playback