March 13, 20215 yr Ok now before you try and blame the service it isn't the service for this issue. Basically what happens is the sound just randomly cuts out on my buzz tv box only. Now I have my providers app as well and when the sound cuts out on my TV using my BuzzTV box the sound is perfectly fine still on their app and doesn't cut out. This isn't an issue with the provider because it only happens on the BuzzTV box! Basically what happens is the sound just randomly cuts out and I still have video but no audio and then it just randomly comes back again. This is most definately an issue with the BuzzTV box itself. Please fix this immediately. As I said the sound stays on and works perfectly on their app when I am watching it at the same time with my tablet but cuts out on my buzztv box so I have NO sound what so ever on my buzz TV box. This is annoying you need to fix this. This is most definately an issue with the BuzzTV box because the sound works perfectly on their app or even Perfect Player on my tablet using either one. But on BuzzTV the sound randomly cuts out and it isn't just one channel either it does it randomly on various channels. This is again an issue with the BuzzTV box and NOT the provider.
March 15, 20215 yr On 3/13/2021 at 12:44 PM, TheGhost said: Ok now before you try and blame the service it isn't the service for this issue. Basically what happens is the sound just randomly cuts out on my buzz tv box only. Now I have my providers app as well and when the sound cuts out on my TV using my BuzzTV box the sound is perfectly fine still on their app and doesn't cut out. This isn't an issue with the provider because it only happens on the BuzzTV box! Basically what happens is the sound just randomly cuts out and I still have video but no audio and then it just randomly comes back again. This is most definately an issue with the BuzzTV box itself. Please fix this immediately. As I said the sound stays on and works perfectly on their app when I am watching it at the same time with my tablet but cuts out on my buzztv box so I have NO sound what so ever on my buzz TV box. This is annoying you need to fix this. This is most definately an issue with the BuzzTV box because the sound works perfectly on their app or even Perfect Player on my tablet using either one. But on BuzzTV the sound randomly cuts out and it isn't just one channel either it does it randomly on various channels. This is again an issue with the BuzzTV box and NOT the provider. Please PM me
March 15, 20215 yr Same problem allaboutbuzz in the know hopefully the bug will be worked out soon have a feeling it’s the media player
June 1, 20215 yr Having this issue on my xrs-4500 as well. Cuts out for a few seconds and comes back on. Any fixes?
June 2, 20215 yr If anyone wants to PM me about this issue So I can take a look at it directly Thanks
June 3, 20215 yr Running the xr 4900 same sound lost !! Go up a channel and back then ok for a bit. Some days no problems other days it’s bad. Running a different brand of box and it’s 7 years old no problems on sound loss it the player, a bug of some sort
June 3, 20215 yr 10 hours ago, Rinny1 said: Running the xr 4900 same sound lost !! Go up a channel and back then ok for a bit. Some days no problems other days it’s bad. Running a different brand of box and it’s 7 years old no problems on sound loss it the player, a bug of some sort I have no sound issues on the 4900 using same service with secondary player Edited June 3, 20215 yr by nbs.
June 4, 20215 yr 10 hours ago, nbs. said: I have no sound issues on the 4900 using same service with secondary player That happens to me when I use the default player and then when I switch to the secondary player some streams lag
June 4, 20215 yr 10 hours ago, DRAG00N519 said: That happens to me when I use the default player and then when I switch to the secondary player some streams lag I experience this both on the 4900 and 3000 using secondary player on wickediptv. It must be a codec issue but I love my secondary player, always have lol
June 4, 20215 yr I'm using a completely different app for my IPTV service and everything's working perfectly so there must be a issue with both players to be fair I have the same issue when I use OTT navigator which is another IPTV app right now I'm using IP TV extreme pro
June 4, 20215 yr Correct secondary player ok for sound but the pic will lock up on secondary am on default player it’s hit and Miss or really bad some days I know it’s the server end for glitches etc but the other brand no sound loss Thanks
June 4, 20215 yr It was posted elsewhere that the sound issue was not present on a different portal on your service Try p3
June 4, 20215 yr 36 minutes ago, nbs. said: It was posted elsewhere that the sound issue was not present on a different portal on your service Try p3 My service doesn't allow m3u and if I use the Mac portal my service is locked on one device and I want to use multiple devices so I can't do that
June 4, 20215 yr 1 hour ago, DRAG00N519 said: My service doesn't allow m3u and if I use the Mac portal my service is locked on one device and I want to use multiple devices so I can't do that I was talking to Rinny1
December 19, 20214 yr Author This issue is still occurring on December 19 2021 I am still getting the same issue that I reported way earlier this year this issue still isn't fixed.
December 19, 20214 yr Author This issue is still occurring on December 19 2021 I am still getting the same issue that I reported way earlier this year this issue still isn't fixed. I am running the latest firmware and it still isn't fixed.. Current Firmware Version: V200211111\ Current IPTV Version 4.0.522 So this issue isn't still solved even with the most recent Firmware.
December 19, 20214 yr 7 minutes ago, TheGhost said: This issue is still occurring on December 19 2021 I am still getting the same issue that I reported way earlier this year this issue still isn't fixed. I am running the latest firmware and it still isn't fixed.. Current Firmware Version: V200211111\ Current IPTV Version 4.0.522 So this issue isn't still solved even with the most recent Firmware. what did allaboutbuzz say when you messaged him?
December 20, 20214 yr Same problem also !! allaboutbuzz said it’s fixed but still ongoing problem (work in progress??) small glitch kicking the sound out on default player secondary player will lock up
December 20, 20214 yr 8 minutes ago, Rinny1 said: Same problem also !! allaboutbuzz said it’s fixed but still ongoing problem (work in progress??) small glitch kicking the sound out on default player secondary player will lock up Did you tell him it's not fixed?
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