March 6, 20215 yr Loading the guide. I pick a random channel and bring up the guide, it says loading on all 8 channels on that page. I timed it and it takes 13 minutes to load the 8 channels. Nothing loads on the page above or below the one I am on. I have left the guide on for an hour and it does not load information on any more pages only the page I am on. I did a factory reset just in case I messed things up somewhere when exploring settings. Same provider for years, same subscription as used on the 3900 which took about 15 minutes to load all the channels. There had been some glitches at times but usually works. Does everybody else have there guide load quickly?
March 6, 20215 yr Author I searched and could not find a way fast load the epg. Will have to be led by the hand to the location. Sorry.
March 6, 20215 yr My xrs4900 loaded fine after the March 4th update seems good now !! xr4000 xrs4500 even the 3000 series fine with loading EPG within seconds really
March 6, 20215 yr Author Been there. Under guide/epg settings all I have is : epg time offset clear epg. No fast load option. Cleared epg still takes the same time. Cleared cache No joy.
March 6, 20215 yr Author Do not have that Fast Loading EPG on off choice. pictured Thanks for the picture.
March 6, 20215 yr 9 minutes ago, Siddeley said: Is this iptv provider issue rather than the buzz box? I would have to say it is
March 6, 20215 yr Author Ok thanks will contact the provider to see if there is a fix. Odd though that the 3900 had no problems loading the guide. I transferred the sub from the 3900 to the 4900 so there should have been no change.
March 7, 20215 yr Author This morning checked and the 4900 guide is still slower than the second coming. Pulled the 4900 out installed the 3900 . Cloned the 4900 mac address on to the 3900. Connected went to live tv punched in random channel # hit guide and the page loaded withing 4 seconds. Scrolled up and down pages in the guide and channels were being loaded. Swapped 4900 in did a reset waited until the box was done. Entered server address and connected. Picked a channel hit guide had that channel on guide loaded took 4 minutes 10 minutes later still have 6 channels loaded still waiting for 2. Half an hour later page down guide 1 channel loaded. Page up 2 channels loaded. It is not my provider that is the problem. The box and or the software is defective. the 3900 can fast load the guide the 4900 cannot and as stated above this box does not have the fast load button shown in Live TV Menu.
March 7, 20215 yr Author I have pulled the 4900 out and replaced it with the 3900 using the cloned mac address from the 4900 and the guide loads extremely fast on it. The 4900 may not like how the provider sends the guide. I do not know. I don't have clue as to how it works. Hopefully Buzz can figure out a work around I would like to use the 4900 but I like to have a guide better so I will use the 3900 until a remedy comes.
March 7, 20215 yr or maybe the service doesn't like how buzztv 5 tries to pull guide after the race I will try my 4500
March 8, 20215 yr 19 hours ago, Siddeley said: I have pulled the 4900 out and replaced it with the 3900 using the cloned mac address from the 4900 and the guide loads extremely fast on it. The 4900 may not like how the provider sends the guide. I do not know. I don't have clue as to how it works. Hopefully Buzz can figure out a work around I would like to use the 4900 but I like to have a guide better so I will use the 3900 until a remedy comes. PM me please Thanks
March 11, 20215 yr I noticed on my XRS4900 it takes quite a bit of time to load the EPG as well. I also have to manually scroll through the channel list for it to load in. It takes about 20-30 sec per page of channels to download the info. It appears that the box keeps memory of the EPG so it does not need to re-download after turning the box off and back on. The slow EPG loading may be a server side issue. I was not having slow EPG loading when using my XPL3000 though so it may be that the XRS4900 manages the EPG differently and the server does not like it. Hopefully the service providers update to support the new box or Buzz may have to update their app to fix this problem. Edited March 11, 20215 yr by saggybeans
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.