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Ethernet connection

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Has anyone had connection issues with ethernet connection? Just got my box and cannot get over 10 mbps on the gigabit lan. My provider is 1 gigabit. I also had issues connecting my wireless. It found my name but would not connect to it. It said no connection with that name. I then disconnected the Lan cable and the wireless connection worked fine with 450 mbps speed. I tried plugging the Lan cable back in and lost my wireless. Very strange!! And to top it off, I turned my box on this morning to get a recovery screen popup. Cannot do anything with my 4900 now. 

buzzxrs4900.jpg

Pm allaboutbuzz with your sn. He might be able to help you ota

On 2/28/2021 at 3:06 PM, Androidforsure said:

Has anyone had connection issues with ethernet connection? Just got my box and cannot get over 10 mbps on the gigabit lan. My provider is 1 gigabit. I also had issues connecting my wireless. It found my name but would not connect to it. It said no connection with that name. I then disconnected the Lan cable and the wireless connection worked fine with 450 mbps speed. I tried plugging the Lan cable back in and lost my wireless. Very strange!! And to top it off, I turned my box on this morning to get a recovery screen popup. Cannot do anything with my 4900 now. 

buzzxrs4900.jpg

I had an issue with my ethernet port as well I contacted @allaboutbuzzand I'm in the process of getting a replacement box

1 hour ago, DRAG00N519 said:

@Androidforsureunplug your power cord from your box and plug it back in it should work off Wi-Fi until you can get a hold of somebody

they're stuck on recovery screen

 

1 hour ago, dishuser said:

they're stuck on recovery screen

Yes I thought taking the power cord out of the box might cause it to do a hard reboot no?

Since the latest update on the 4900, same ethernet cable etc... brings me no ip.  Wont connect via ethernet at all.  I need to now use wifi.  Simply shows not connected when cable is plugged in.

13 minutes ago, DRAG00N519 said:

 

Yes I thought taking the power cord out of the box might cause it to do a hard reboot no?

I don't see how

24 minutes ago, dage007 said:

Since the latest update on the 4900, same ethernet cable etc... brings me no ip.  Wont connect via ethernet at all.  I need to now use wifi.  Simply shows not connected when cable is plugged in.

buzz is aware of the issue and are working on it

23 minutes ago, dishuser said:

I don't see how

The only reason I thought it might is because it shuts the box down when you do that

1 hour ago, DRAG00N519 said:

The only reason I thought it might is because it shuts the box down when you do that

but that's not a hard reboot

56 minutes ago, dishuser said:

but that's not a hard reboot

Sorry wrong choice of words I just thought it may help

On 2/28/2021 at 3:06 PM, Androidforsure said:

Has anyone had connection issues with ethernet connection? Just got my box and cannot get over 10 mbps on the gigabit lan. My provider is 1 gigabit. I also had issues connecting my wireless. It found my name but would not connect to it. It said no connection with that name. I then disconnected the Lan cable and the wireless connection worked fine with 450 mbps speed. I tried plugging the Lan cable back in and lost my wireless. Very strange!! And to top it off, I turned my box on this morning to get a recovery screen popup. Cannot do anything with my 4900 now. 

buzzxrs4900.jpg

I'm stuck in the same recovery screen loop and I don't know how to get out of it. I just finished setting up my new XRS4900 and in configuration menu I selected backup config to USB drive. That sounded like a good idea, who doesn't want backups after setting everything up just right and adding accounts, etc. Now I'm stuck and the box will only boot to Android recovery FML. If anyone knows how to escape this predicament, I'd be very happy to hear!It's the exact same screen as in the OP's picture. Please note, I was not experiencing any problems with Ethernet or connectivity, I was merely finishing up the setup of a new box.

I did hear back quickly from support and I downloaded the recovery file and did the External Recovery. It's up and running now, except after the update the ethernet is not working anymore 😞

OK, hopefully they find a solution soon. I'm bummed because Ethernet was working fine until I stumbled my way into recovery mode, lol. It's right next to my router, so 5Ghz wifi is getting the job done for now 👍

I am same issue using backup function and after stuck in amlogic recovery, probably update zip fix problem ?

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