Good morning,

                             Following the update my X5 goes into MAX volume mode without me toggling the switch to on. After i open the BuzzTV 5 utilities tab i can easily toggle the switch off. Is anyone else experiencing this minor glitch?

It's a bug and I was told it will be fixed quickly

Please restore the original powerkey  definitions.  

Like @Tatosaid, double please. 😅🤣😂

buzz is aware of the issue

Teamviewer remote support will only allow for screen sharing and no remote support.  Is there a fix for this?  this is very important for myself and customers.  Thanks

You'll have to wait for allaboutbuzz to comment 

On 6/25/2022 at 9:10 AM, Angiesdroids said:

Teamviewer remote support will only allow for screen sharing and no remote support.  Is there a fix for this?  this is very important for myself and customers.  Thanks

Ok yes we see this issue

Were working on getting it resolved with Teamviewer directly

It seems the custom add on they made for us does not have support added for Android 11
That is why only screen share works

Were also working on a backup solution in the meantime to be included soon in a future update.

2 hours ago, allaboutbuzz said:

Ok yes we see this issue

Were working on getting it resolved with Teamviewer directly

It seems the custom add on they made for us does not have support added for Android 11
That is why only screen share works

Were also working on a backup solution in the meantime to be included soon in a future update.

Teamviewer got back to us today
We have to send them some logs for the issue

Once they review them, they will fix it for us

 

I don't have a timeline on this though, so please be patient

Thanks

On 6/27/2022 at 2:47 PM, allaboutbuzz said:

Teamviewer got back to us today
We have to send them some logs for the issue

Once they review them, they will fix it for us

 

I don't have a timeline on this though, so please be patient

Thanks

TeamViewer has informed us they will fix it this week for us and send us an updated add on

Once received we will test it internally

If all good. We will include the fix in our next OTA scheduled for next week. 

 

On 6/16/2022 at 5:23 PM, allaboutbuzz said:

I PM you about this. 

Same here.I’m stuck on 20220518 firmware.

10 minutes ago, Jean-François Marion said:

Same here.I’m stuck on 20220518 firmware.

Because the update was pulled

Is why you didn't get it yet

My box is restarting now as well. See video. Since it keeps restarting, I have not been successful in trying to access the menu before it restarts again. I can  not access the group channel setting.

Need suggestion on a solution.

NOTE.... I upgraded to v5 yesterday. Box played remainder of day. Turned it on today to this issue.

you have a x5? dont you have a vidstick?

that forum is here

https://stbtalk.com/index.php?/forum/54-vidstick-vidstick-vidstick-max/

Crap. Yes, I posted in the wrong forum. Please delete or move it.