April 6, 20242 yr Author Menu, settings, updates is too fast to take a picture. I was just using that one to show the versions. I've done it multiple times.
April 6, 20242 yr 32 minutes ago, ThrasherPrime said: So try the pin method again? Or not? I say, you got nothing to lose at this point 🙂
April 6, 20242 yr Author Well that will be for Mlnday when I work from home. Right now it is working at least and we can watch TV.
April 6, 20242 yr Author Tech support wants me to hold tight while they figure it out. Apparently I went from FW 6/22 to FW 1/22 when I did the pin method and they don't have a protocol to fix this and he's worried about bricking the machine. FWIW I plan on buying the new box they are revealing on April 15th if it isn't priced too high. That would solve all of my problems.
June 13, 20242 yr I am having this issue now, the update downloads but doesn't install on reboot. Does anyone know what was the solution?
June 13, 20242 yr Author Mine is still stuck at the October 2022 update and their tech support has no solution. The box works fine I just can't update it further. I just select no when the update pop up comes up.
June 13, 20242 yr Your internal storage is not over 80% full ? Have you tried a full hardware reset using the pin method ? Yes this will clear everything on the box. Below is a link to the full reset (Different box model, but procedure is the same). https://stbtalk.com/topic/300-factory-reset-hard-reset-xr4500-xrs4500/
July 8, 20242 yr Thanks for the responses. I tried full hardware reset and it still didn't help. I am not sure where can I see the storage information but whenever I select the reboot option after downloading, it shows a message that update has been installed. However, after rebooting the box is still at the old version V20221011
July 8, 20242 yr Author 25 minutes ago, x5tennis said: Thanks for the responses. I tried full hardware reset and it still didn't help. I am not sure where can I see the storage information but whenever I select the reboot option after downloading, it shows a message that update has been installed. However, after rebooting the box is still at the old version V20221011 This is the same issue I have with mine and the developers told me that they don't have a fix for this issue. I could send it in for repairs or attempt the refresh forcing the update again. Since my box still works at this version I just deal with it always asking to update.
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