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U5 shuts off

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Guys my U5 on version 5.0.922 i have all CEC off and still when i shut the samsung tv off box a few moments after shuts also off....i did a reset thinking would help but it didnt ....thanks in advance

9 minutes ago, Benfica said:

Guys my U5 on version 5.0.922 i have all CEC off and still when i shut the samsung tv off box a few moments after shuts also off....i did a reset thinking would help but it didnt ....thanks in advance

do you have anynet+ turned on?

  • Author

Will check and get back to you....thank u 🙏

Edited by Benfica

  • Author

I found on setings of samsung anynet+, turned it off

Have also cec all off on U5 and still box shuts off.... im lost, i wonder if im missing something else

13 minutes ago, Benfica said:

How would i check for that if u dont mind me asking please ....

set powerkey to shutdown to see if still does the same thing when you turn the tv off

are you using the tv remote to turn off the tv?

  • Author

I changed it to shutdown same result

I left it box on went to diferent input on tv and box shut off....same resullt as suspend

I actually am hoping that box can stay on and not shut off at all....if possible

1 hour ago, Benfica said:

Yes i use the bt250 remote

I have it set to work with smasung tv also

are you using the top left power button?

  • Author

Top left is to turn tv off

Programed to tv

I shut off the tv last nite with its own samsung remote to see if could get a diferent reaction  same result, box shuts off after a bit....

All cec on tv (anynet) off

All cec on box off

Did a fresh reset on the box 2 days ago thinking it could help but was a no go....

 

Will try with my other tv....sony

Will let u guys know....

Edited by Benfica

  • Author

Same result

Box wont stay on at all

Once feels tvs aint on or diferent input box shuts off, goes red 

 

 

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