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No command when hard resetting

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Box puked won't boot and constant reboots. 

So did hard reset. Comes up with the android guy screen and says no command. There is no options to select wipe data etc.

 

Help please

 

 

Screenshot_20201213_224743.jpg

so you held button in and then plugged in box? then this came up?

i had to reset half a dozen never had your issue

Have you tried again?

  • Author

Yes I have tried 3 times and get the same issue.  Whats making me reset is when I boot the box, it displays the background but I never get the main screen ( live TV VOD/apps etc ) then it reboots automatically. 

 

  • Author

Yes I have tried 3 times and get the same issue.  Whats making me reset is when I boot the box, it displays the background but I never get the main screen ( live TV VOD/apps etc ) then it reboots automatically. 

 

hopefully allaboutbuzz can help you He would need the serial number on bottom of box

In the meantime i would start a rma with  buzz

9 hours ago, Joshuas Gems said:

Yes I have tried 3 times and get the same issue.  Whats making me reset is when I boot the box, it displays the background but I never get the main screen ( live TV VOD/apps etc ) then it reboots automatically. 

 

is home screen set to media player?

On 12/13/2020 at 10:48 PM, Joshuas Gems said:

Box puked won't boot and constant reboots. 

So did hard reset. Comes up with the android guy screen and says no command. There is no options to select wipe data etc.

 

Help please

 

 

Screenshot_20201213_224743.jpg

If you PM me
I can assist with an exchange for the unit.

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