Once we have recorded something, the sound is out of synch with the video when we watch it.

not sure how to fix this

 

first you provide a lot more info

What box are you using exactly.  Which version of BuzzTV are you running.

Are you recording by pressing Record while watching, or scheduled recordings ?    Have you tried changing the media player in the configuration ?

Is your sub MAC or XC/M3U type ?  Does your service allow more than one simultaneous connection ?

 

 

Thank you for the response.

Amlogic S905x3 -xrs45122

we were scheduling the recording 

not sure how to change the media player

i think the sub is MAC

we only have one connection now

 

menu/settings/configuration/video player

Were you watching something else while it was scheduled to record ? 

This is not the issue, but be careful if you only have 1 connection. 

With a single connection, you can either record what you are watching, OR a single scheduled recording, assuming you are not watching any other channel.   

 

However if changing video player does not help, the other thing you can try is to change the stream type.

In Configuration, I believe it is at the bottom, change from TS to HLS or vice versa.   You will need to reload the server for this to take effect (may as well just restart the box to be sure) after changing this setting.

 

Edited December 9, 20223 yr by Emporium

Thanks for your help!

 

it works now

So, now the video player,  which I had switched from Secondary to Default, keeps going back to secondary.

It records when we are watching something, but when we schedule a recoding, it doesn’t work.

you should update because secondary/default player doesn't exist anymore

And you said in an earlier post, that you only have a single connection.  When you have a scheduled recording, is your box on, and already on another channel ?  IF so, it will not be able to establish a second stream in order to record.  If not, is it turned off, or in suspend.  If in suspend, did you properly exit BuzzTV app before putting it into suspend ?  

With single stream account, it is a little tricky.  If there is another active connection/stream, the second stream (to be recorded) will not be able to be established and hence the recording will fail.   

I don't know your current situation, but just putting it out there.