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ST4000 vidstick epg not working

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My vidstick epg is not working. Each channel says no information available, and no it is not the live tv provider because my other box, the buzztv xpl3000, has a full working epg. It was however working when I first plugged it in. I’m wondering if it might’ve been a firmware update that caused the issue. Is anyone else having this issue, and if yes, have you been able to fix it and how?

  • Author

I’ve cleared the epg and I have the correct time settings.. still no epg 😔

  • Author

Yes, I’ve rebooted. I actually do a full shutdown of the box every night. Still no epg 

19 minutes ago, Figs88 said:

Yes, I’ve rebooted. I actually do a full shutdown of the box every night. Still no epg 

You using mac or m3u?  You sharing a mac?

Edited by nbs.

Got me puzzled The only suggestion I can make is to contact your server and ask for a reset

  • Author

Already did. Still nothing.. when I click on the guide it just says “loading” but nothing shows up. Epg works on all my other boxes including my buzztv xpl3000 using the same iptv service.

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I'm trying to set vidstick up right out of box and I'm having trouble getting remote programed. I can't adjust volume or even select English

  • Author

So for some reason epg only works on the vidstick on my IPTV providers newest server and not on the current server I’m on, even though all my other boxes that are on the same server has had no epg issues. (I only know because we did a quick test On the new server, but I can’t switch over to the new server until my current subscription expires otherwise I’ll be out 6 months worth of credits)...My reseller said that each of the servers are programmed the same exact way so he can’t see why it would work on one server and not the other..Confusing

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