Hi guys, since the last update, my XRS4900 has been shutting off for no reason, No picture, no control. The only way I can get it to restart is to push the Main power button, and it restarts. 

Is anyone else having this same problem?

Thank you for the support.

Mark7

 

Which update? No issues with 716

Edited May 26, 20224 yr by nbs.

5.0.7.716

I have several Buzz boxes running, and the XRS4900 is the only one doing this. 

Thanks, Mark7

 

Absolutely no issues 

Edited May 26, 20224 yr by nbs.

Okay, thank you.

I will stop in tomorrow at Buzz Canada. 

Thank you for your help. Mark7 

try a reset

3 minutes ago, dishuser said:

try a reset

You're mean...lol

Okay, were would I find Reset for the  XRS4900, 

Thank you, Mar7 

Found it, But it will erase everything, I'll see J and J tomorrow.

Thanks for your help. Mark7 

I doubt they can do anything until the next update Could be in the morning They have been coming almost daily 

The Buzz app wouldn't cause it to shut down for no reason

 

50 minutes ago, allaboutbuzz said:

The Buzz app wouldn't cause it to shut down for no reason

 

they mentioned they have several boxes

maybe wrong power supply?

No, correct power supply. Like I said, just started happening after the last update. This is my GoTo box. I watch it every day. Nothing has changed, hardware wise since I got it. 

Thanks, Mark7  

Try another hdmi cable

Will try that.

Thank you, Mark7

Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update 

5 minutes ago, mr man said:

Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update 

instead of hijacking this thread go read previous answers to your question in appropriate threads

Edited May 27, 20224 yr by dishuser

2 hours ago, mr man said:

Can some tell me when will a public update come out for the general public i have my xrs 4900 box 1year now and i haven't have an update 

Just PM me your MAC
Can send you the update.