Trouble with 4k streams

[jon rose]

Everything else is great. 4k is choppy and unwatchable. I can't see a way to change stream type or HDR. Any advice?

[Emporium]

What version of BuzzTV 6 do you have on your box ?

4k streaming issues were addressed in V1.0.302 (at least on the G Series), but should be same on Classic AI.

When you report issues, you should provide a little more info next time.   Sub type (MAC, XC, M3U).  Firmware version V2026xxxx and BuzzTV S/W version (1.0.xxx).   Kind of helps to know and make sure we are all talking about the same.  And so someone can try to reproduce. 

General idea... Can't reproduce, can't fix.

 

Edited May 9 by Emporium

[jon rose]

Thank you for that information. I updated to the most recent version so everything is up to date. Version 10289 updated 3/25

XC  portal

Applied the most recent update to buzz from where update v202-60416  April 30th

[jon rose]

Thank you for that information. I updated to the most recent version so everything is up to date. Version 10289 updated 3/25

XC  portal

Applied the most recent update to buzz from where update v202-60416  April 30th

[Emporium]

Buzz is aware of it and working on a few more fixes, so I am sure it will be released shortly.

 

 

 

 

[jon rose]

A couple of other issues on the classic AI 

Using the nord VPN app location does not change on the home screen 

There's no exit button on the menu so that you can exit buzz 6 when shutting off the box which is always a good idea on an Android box 

The remote control is basically unusable. So much of a lag that have switched back to my X5 remote. I'm assuming that I'll be fixed soon so not too concerned

[Ryu]

35 minutes ago, jon rose said:

A couple of other issues on the classic AI 

Using the nord VPN app location does not change on the home screen 

There's no exit button on the menu so that you can exit buzz 6 when shutting off the box which is always a good idea on an Android box 

The remote control is basically unusable. So much of a lag that have switched back to my X5 remote. I'm assuming that I'll be fixed soon so not too concerned

are you talking about weather location? if yes check wether settings and make sure lock location is not ON.

if you are talking about change server then validate you are using nordvpn android tv app and not the mobile app. 

[dishuser]

menu/settings/exit

[jon rose]

Thank you everybody for your help. Weather settings was a fix.