I'm experiencing a problem with my Buzztv 5X ia128.

I have reset 3 time all curled 

I can't do a factory reset even if I'm pressing together the electric plugin and the pushing reset in the back of the box see my picture.

On 1/18/2026 at 5:47 PM, NsC0001 said:

Is it still under warranty?

1 hour ago, Gilles1945 said:

I'm experiencing a problem with my Buzztv 5X ia128.

I have reset 3 time 

Edited January 30Jan 30 by nbs.

No not anymore purchase May 2023

Edited January 30Jan 30 by Gilles1945

have you tried wipe cache partition first before factory reset?

Edited January 31Jan 31 by Ryu

Hi Ryu thanks for your reply.

No I didn't and will check that tomorrow watching hockey game.

 

Where do we wipe cache partition I can't find it??

Sorry I just found it but no change still with the same problem 😔 

Unfortunately I think buzz would have to reflash it if they coild

2 minutes ago, Gilles1945 said:

Sorry I just found it but no change still with the same problem 😔 

I would say contact buzz support team and you may have to send them to take a look.

Ok thanks Ryu I will have a great day