January 17, 20224 yr After update of BuzzTV 5 , MAC Server connection keep failing with reason incorrect user name or password. But service provider informed that their connection does not require any user credentials as it works on MAC ID. This worked earlier until this upgrade. I couldn't rollback to previous version too, may I know how to resolved this problem.
January 17, 20224 yr 1 hour ago, Mallik said: After update of BuzzTV 5 , MAC Server connection keep failing with reason incorrect user name or password. But service provider informed that their connection does not require any user credentials as it works on MAC ID. This worked earlier until this upgrade. I couldn't rollback to previous version too, may I know how to resolved this problem. Reset the MAC on the Panel Or change the MAC on the panel to something else and change it back It should work after doing this
January 17, 20224 yr Author Thankyou for response and appreciate help. I couldn't find any reset option or change option for MAC address..May I know where this option in settings as could not find under settings..Im using XRS 4500 with bzztv5 upgrade. Please refer screen capture of setting and version details
January 17, 20224 yr 5 hours ago, allaboutbuzz said: Reset the MAC on the Panel Or change the MAC on the panel to something else and change it back It should work after doing this How do i reset the MAC on the panel?
February 1, 20233 yr Is this an issue with the provider? I have the same problem and the provider said the mac is activated and correct. It was working fine until my sub expired and renewed. Is there a way to figure out that it is the box or provider?
February 1, 20233 yr 17 minutes ago, KJ2015 said: Is this an issue with the provider? I have the same problem and the provider said the mac is activated and correct. It was working fine until my sub expired and renewed. Is there a way to figure out that it is the box or provider? you may of been hacked and they logged on before you
March 20, 20233 yr the provider will have your mac address as valid, what they need to do is "REFRESH" it in their system which is the same as changing it to a new mac and then changing it back to yours. only your provider can do this, so I apologise if people were not clear in explaining this to you
March 20, 20233 yr 5 minutes ago, Pauly said: the provider will have your mac address as valid, what they need to do is "REFRESH" it in their system which is the same as changing it to a new mac and then changing it back to yours. only your provider can do this, so I apologise if people were not clear in explaining this to you It's called a reset and it's as simple as pushing a button
September 29, 20242 yr on my buzz box we got it up dated but now i cannot connect to the mac server at all can you please help me it is frustrating do i have to provide a a name when i do not have one to make a server do i have to make up one
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